Emina Mulaomerovic - Bikic Email & Phone Number

Vienna, Austria

Vienna, Austria

Driving digital innovation and supporting digital development, analyzing market trends, and developing strategies to enhance our digital products and services, ensuring we meet the evolving needs of our customers.

Sarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina

Digital Innovations: Leading the design and development of digital solutions that enhance the business value proposition and streamline processes.Analytical Insight: Utilizing data analysis to inform business strategy and identify areas for improvement, providing a foundation for decision-making.IT Resource Management: Collaborating with IT teams and external vendors to support and implement business specific IT requirements, ensuring an integrated and functional environment.Data and Analytics Coordination: Coordinating data and analytics activities, leveraging data for informed decision-making, and working with stakeholders to ensure data integrity and accuracy.Customer Experience Innovation: Developing strategies to enhance the customer experience by identifying pain points, analyzing customer feedback, and implementing improvements.

Sarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina

• Delivering the best international practice in five countries by creating client's customized products and solutions in the digital transformation• Acting as a link between the business and IT departments, managing business requirements and finding the best solutions for functional or technical implementation• Business and data analyst activities• Optimization of business models providing smart IT solutions, • Increasing customer satisfaction by creating best value proposition

Sarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina

• Responsible for profitability and revenue grow• Improving customer experience by adding features to digital services• Completing marketing and CRM campaign (sales and product, awareness)• Sanitizing loss-maker contracts (cleaning portfolios, optimizing, and increasing unit prices)• Achieving targeted KPIs and business objectives • Building and maintaining solid partnerships (new partnerships and new channels)

Sarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina

• Achieving targets in sales, portfolio quality, and client base• Launching corporate business model and B2B sales, (guidelines, product design, IT development, marketing, recruiting)• Responsible for the development of online sales IT tools to maintain business and sales (for retail and SME)• Pricing management, risk management and restructuring budgets and portfolios

Sarajevo

• Product and business development (initiate, steer, monitor, implement)• Establishing a business model, achieved a large 30% of the company’s revenue and more than 1/2 company's profit• Enlarging client base 3 times in five years• Launching more than 30 brand new products in five years• Sanitation of bed contracts, increasing profitability (the most profitable department)• Restructuring budgets and damage control with risk screening• Establishing guidelines, procedures, internal controls, and protocols for the process• Led data integration project optimizing processes up to 80%

Sarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina

• Product and business development (initiate, steer, monitor, implement)• Participating in the transformation of the company and rebranding process• Significantly enlarging client base, sales and profitability results• Launching new products, channels and partnerships• Recruiting, coaching and developing teammates• Sanitation of bed contracts, increasing profitability• Establishing guidelines, internal controls, and protocols for the process

Sarajevo, Federation Of Bosnia And Herzegovina, Bosnia And Herzegovina

Master'S Degree, Business Administration And Management, General

Bachelor'S Degree, Bisnis Comunication

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services