3P - People, Process, Performance Coaching, designing development programs for (Personnel- and Organizational Development, Leadership (Junior Executives, Executives, Senior Executives), Change Management and Transformation, Corporate Health Management, Outplacement, Career Coaching, Training, Interim Management+Optimizing processes, Processmanagement (Governance, Organizational development) +Developing Change Management Programms (Structure, Communication, Leadership, Culture)+Competence Profiling -profilingvalues +Holistic Corporate Health Management +Raise motivation and life-satisfaction, preventing burnout and mental exhaustion +Work-Life-Balance, Resilience, Soft & Social skills+Understanding behavioral patterns of individuals and teams+Developing work culture; understanding intercultural and diverse cultures +Developing coping strategies in critical times

A proud member of this years mentoring program for women from Tunesia and Lybia at www.ouissal.org #Mentoring #Empowerment #OUISSAL #PersonalGrowth

Change is our business. Organisationsentwicklung und Change Management. Beraten und begleiten von Unternehmen bei der Entwicklung ihrer Organisation und in Change Prozessen.

+ Aus- und Weiterbildungsangebote für Einzelne und Unternehmen. + Wir befähigen Mitarbeitende persönliche Entwicklungsvorhaben zu erreichen + Von der Kompetenzmatrix bis zum Wunschjob + Gründung und Persönlichkeitsentwicklung.

Einzelberatung im Bereich strategische Bewerbungs- und KarriereberatungSelbstständigkeit als Chance, GründungscoachingDeutsch als Fremdsprache für Arbeitsuchende und Geflüchtete

Schouten Global was founded by Schouten & Nelissen and is the European market leader in the following development areas in which I coach:Soft and Social skillsLeading and developing Teams and LeadersDeveloping Leaders for the future; Transformation, Cultural ChangeTrain-the-trainer

+ Begleiten und Coachen von Absolventen+ Sparringspartner für bewährte "Silversurfer und Silberrücken" + Entdecken von individuellen Stärken und Talenten+ Überwinden von (aktuellen) Herausforderungen, Hemmnissen und Bedürfnissen+ Erarbeiten von Strategien für die (neue) berufliche Perspektive + Stabilisieren, Orientieren und Vermitteln von Kompetenzen im Bewerbungsverfahren

Career and job coaching for long-term unemployed individuals with multiple challenges and obstacles. Coaching, Career Coaching, reorientation, support for self-employment, interim, freelance

Activating long-term unemployed individuals and integrating them sustainably into the labour market - this is what GSM Training & Integration stands for and is a state-recognized educational institution operating nationwide at more than 170 locations.The aim is to offer long-term unemployed individuals, currently also refugees, realistic professional and social perspectives with alternative and individual-specific approaches, as well as to actively support their integration process into society / labour market.

Senior Consultant Talent Management & Leadership & HR ManagementInhouse Training und ConsultingConsulting, designing and developing programs, portfolios and products for:Leadership, Change Management, Corporate Health, Personnel & Organizational Development+Process improvement, Change Management +Personnel assessment & diagnostics by profilingvalues+Holistic Corporate Health Management and interdisciplary health prevention strategy+Increase in life satisfaction+Burnout prevention+Work-life-balance, Resilience, Soft & Social skills+Reducing presenteeism, absenteeism, pending issues+3DPedragogics - successful patterns of behavior+Coaching of individuals and teams / groups with a focus on behavioral change

Manager Central Deployment & Library Group EMEA+Establishing an annual plan for Central Deployment, EMEA+Ensuring compliance with contract and adhering to agreed services and SLAs+Optimizing Central Deployment processes and reducing time to market and delivery +Reducing Central Deployment translation costs by 50%+Streamlining processes, reducing leadtimes and duration of development and deployment +Managing contract and plan vs. actuals, project management and mitigation+Establishing internal viral reporting, processes and forecasts for deployment +Designing and ensuring the Outsourcing of Central Deployment+Ensuring the availabilty of services related to electronic Library / Archive for EMEA+Establishing a reporting, providing weekly forecasts and reporting KPIProcess & Organizational Management EMEA+Establishing work instructions, procedures, process descriptions, guidelines and SLAs +Auditing and aligning existing documentation +Ensuring that global corporate policies are adhered to Service Manager EMEA+Ensuring compliance with contract and adhering to agreed services and SLAs+Colaborating during contract renewal phase incl. defining and documenting service +Managing relations and stakeholders between management und operations+Developing and establishing a Demand Management procedure+ensuring change processes and changes to agreements +Providing weekly/monthly reporting of status and KPI

Process Manager, Quality Manager, SLA Reporting+Analysing, selecting and implementing a SLA Reporting Tool (webbased) +Establishing SLA, OLA, UC for 29 German Banks +Managing the technical integration of the remote webbased SLA reporting +Establishing a SLA Management Cockpit for Board and customers+Integrating SLA into contracts and sideletters +Overseeing the ISO recertification and integration of two additional locations in Germany +Documenting workinstructions, procedures, processes and guidelines for QM +Productmanagement for MasterCard and VISA

Consultant +Definining the needs and requirements of the future TollCollect Service Center+Defining processes,workflows for international mobile Payment (MasterCard, VISA, Debit)+Defining specifications for technical infrastructure and framework+Overseeing testing+Vendor Management+Specifying interfaces, identifying stakeholdern, infrastructure, technoloy +Providing presentation and relative dokumenten+Planning and managing test phases with all parties involved

Supervisor Authorization Services (MasterCard and VISA Card)Eurokartensysteme (Issuing and Acquiring)MasterCard und VISA Emergency Services, Fraud Merchant Services Vendor Management+Supervizing Authorization, and ensuring ressource management +Collaborating with Eurokartensysteme, MasterCard and VISA +Planning, defining monthly ressouces and ensuring availability and services(3 shifts 24/7)+Ensuring the authorization of merchant requests (appr. 4000 call/day) +Ensuring the availability of MasterCard/VISA Emergency Services (international)+Liaising with all stakeholders involved, Fraud and Risk (international)+Providing nformationen for Merchant Services and Acquiring+Liaising between Banks and Cardholders +Ensuring the availabilty for termination/ lost/stolen reporting; EC, Maestro, MasterCard/VISA