- Played key roles in transformation projects for GLIC and GLC clients’ and their SBUs across a multitude of industries; navigated clients through complex business challenges and helped them achieve strategic and operational objectives.- Collaborated closely with cross-functional teams in Audit, IT, Governance, Consulting, and People Advisory domains, consisting of Senior Partners to Consultants team members for position audits and strategy consulting projects to streamline clients' business processes, identifying areas for improvement and proposing innovative and digital solutions for efficiency and economic gains.- Conducted high-level benchmarking analysis used to assist in designing the features of a new public funding base for a state government’s management services that would lead to an increase in the state's annual non-tax revenue.- Developed presentation decks for clients' Board of Directors and Senior Management; presenting the values and impacts of our multifaceted solutions to transform and propel their current state and future-proof their place in the market.

- Provided cross-functional support for all aviation services and other subsidiaries' businesses in multiple industries; mainly worked closely with leaders at all organizational levels at Kuala Lumpur International Airport (KLIA) and KLIA2. - Led a successful digital rebranding project, delivering four websites, three company profiles, and five social media pages, resulting in a 50% increase in client contracts.- Actively networked and developed business relationships with global aviation industry leaders, securing exclusive rights and agreements for various cutting-edge technologies, such as with Honeywell Aerospace, Lyngsoe Systems, and GoSleep- Implemented a Human Resource Management System (HRMS) for 1,000 employees, streamlining HR processes and increasing overall visibility.- Contributed to the preparation and presentation of high-value RFPs and tenders with major airlines and airport operators.- Revamped the airport porter service's delivery process and rebranding, improving customer satisfaction and loyalty while boosting annual sales revenue by 40% to US$ 0.23M.

- Responsible for accurately counting and verifying inventory data for clients, and conducting audits at over 20 multinational retail stores during my tenure. By maintaining strict attention to detail and effectively collaborating with team members, I ensured the delivery of precise inventory audits to support client decision-making processes.