Emirhan Güney is a vikose at Vikose.
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Head Of ProcurementVikose Feb 2023 - Presentİstanbul, Türkiye -
Product ManagerDesignx Sep 2021 - Feb 2023Kocaeli, Türkiye -
Crm And InsightEbebek Sep 2019 - Apr 2021İstanbul, TürkiyeI supported to organizing and following up the stores mystery shopper application.Carrying out the operational processes of mass campaigns, campaign details and editing mass action and campaign communication (SMS) action.Organizing and preparing qualitative and quantitative market research actions related to product categories.Analysing the research results and creating a strategic roadmap that will guide the customer experience.Measuring and reporting NPS, satisfaction score (Csat) and CES scores of Online and Offline channels.Preparation of product analysis and wallet share reports.Improving the ebebek.com digital experience and creating new approaches by searching for customer’s pain points on the purchasing behaviorI supported the development of ideas and suggestions to improve the customer experience at online and offline customer touch points. -
Sales AssistantEbebek Jun 2019 - Sep 2019İstanbul, TürkiyeI experienced the ebebek store operation processes by receiving training in the cash register, fast moving consumer goods(FMCG), toy, textile and after-sales service categories. In this during time where I was in one-on-one communication with customers, I obtained various insights then prepared projects and presentations. I had the opportunity to measure the effect of marketing communication on store merchandising and worked on competitor analysis.
Emirhan Güney Education Details
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3,18
Frequently Asked Questions about Emirhan Güney
What company does Emirhan Güney work for?
Emirhan Güney works for Vikose
What is Emirhan Güney's role at the current company?
Emirhan Güney's current role is vikose.
What schools did Emirhan Güney attend?
Emirhan Güney attended Marmara Üniversitesi.
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