Acted as the first point of contact between clients and company on all changes / initiatives.Created and collaborated on individualized action plans to ensure student success leading to increased client retention beyond planned curriculum.Established strategy to ensure smooth handoff of new teachers to existing clients.Identified opportunities to mitigate challenging child behavior by collaborating with staff teachers. Implemented performance plans for teachers struggling to meet student progress benchmarks.

Grew SoCal territory 700% across 4 years by assessing and tracking development of students in reading, writing, math, and Spanish.Designed tailored curriculum outside core curriculum to supplement existing resources.

Collected and analyzed metrics from student assessment data and to create clear student goals to share with both parents and administration.Collaborated with grade level team bi-monthly to combine data sets, analyze challenge trends, and create lessons to help students meet grade level standards

Tracked and synthesized data for 96 middle school students over the course of year and created clear student benchmarks. Analyzed data to create individual portfolios, to share patterns, pass rates, and progress with the administrative and management teams.Connected with the local community in Spanish and English sessions as Teacher Liaison in the Parent Institute for Quality Education. Liaised with parents, administrators, and community stakeholders as a member of the English Language Development Committee. Committee findings led to adjustments in how teachers can better prepare students for the English Language Proficiency Assessment for California

Managed tutor schedulesCompleted monthly customer satisfaction calls to both regular clients as well as former clients resulting in higher client retentionPiloted and maintained company social media, Yelp, and Google Business accounts Fielded customer service and scheduling calls and emailsLed "Homework Club" and test prep courses throughout the community

Tutored students K-12Counseled high school seniors through the college admission process

Designed and developed eight weeks of curriculumTaught daily 2 hour lessonsFulfilled external camp duties such as facilitating games and activitiesRedecorated classroom every 2 weeks to match coordinating themes

• Coordinated with parents and agency to create attainable goals for the student• Created productive lesson plans tailored to each student and their needs• Prepared students for upcoming tests and assignments while teaching good study habits

• Account for member attendance • Create appropriate talking points to guide regional chapter meetings• Collaborate with Chapter Management Team• Elected Honor Board member• Review cases once a week regarding issues within the chapter• Discuss creative solutions with Honor Board members• Enforce disciplinary action when necessary

• Utilized the PBC curriculum to create a fun and educational lesson experience for each child• Taught ten half hour lessons per day to children ages two through thirteen• Assessed and evaluated each student every two weeks using report cards• Communicated and coordinated lesson plans with other instructors to effectively progress students

• Coordinated with parents to generate comprehensive linguistic goals for their child• Independently assessed each student and created personalized curriculum • Scheduled and organized lessons weekly for each student• Provided extra homework help to further progress linguistic skills