Elisabeth Kinch Email & Phone Number

Miami Beach, Florida, United States

Miami Beach, Florida

Miami Beach, Florida

Miami Beach, Florida

Responsible for soliciting, qualifying, and developing Group Business for the hotelPersonalizes and conducts site inspections for potential groupsExecutes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, contract negotiation, customer correspondence)Works closely with Convention Services/Catering Sales/ Reservations to ensure all contractual agreements with the customer have been fulfilled in an excellent manner.

Miami, Florida

Naples, Florida

Naples, Florida Area

Ensures all client services are being carried out in a professional, correct and efficient manner. Monitors quality control in all aspects of operations. Promotes and practices excellent client service and ensures all staff are doing the same. Coordinates service provider's schedules. Monitors all store inventory and places orders as required.Kowlagable and capable of all front desk operations. Participates in and promotes marketing activities as assigned.Other operational and managerial duties as assigned by the Spa Director

Proficient in all aspects of front desk operations and skilled in Microsoft Word and Opera reservation systemUtilize strong communication and interpersonal skills to effectively resolve guest complaintsCross trained in Reservations, Concierge, and Guest Services Banquet/Restaurant ServerAssisted and inspected banquet set-upHelped train new employeesBartender as neededEffectively implemented the "Morning Matters" requirements while serving guests' breakfast.

Responsible for seating guests and server duties

Bachelor Of Science - Bs, Resort And Hospitality Management

Education record

2006 - May, 2007 Completed 20 hours of college coursework while still enrolled in high school