Jean Emmanuel Koffi Email & Phone Number

Abidjan, Côte D’Ivoire

• Managing digitisation projects, from design to delivery.• Developing and implementing software and network architecture.• Supervising and coaching teams of developers, with a focus on skills development and mentoring.• Managing complex projects using agile methodologies (Scrum), ensuring deadlines are met and customers are satisfied.• In-depth analysis of customer needs, assessment of project feasibility and formulation of appropriate technical solutions.• Supporting sales and pre-sales teams by providing technical expertise, supporting the value proposition and influencing purchasing decisions.

Abidjan, Côte D’Ivoire

• Analysis of customer needs, study of the feasibility of their project and drawing up of specifications.• Developing software using different languages (Java, Python, TS, etc.) and applying good coding practices.• Designing and programming applications and software solutions in accordance with specifications.• Drafting technical documentation in accordance with customary standards, to enable operational staff to familiarise themselves with the tools.

Abidjan, Côte D’Ivoire

• Identification of customer needs in terms of processes to be implemented opportunities and technical feasibility.• Design and modelling of processes in compliance with the BPMN BPMN standard and business rules relating to customers.• Administration and operation of BPMS solutions (W4, Bonita, etc.).• Handling and processing production incidents.• Frontend and backend development of workflow applications.

Abidjan

• Design and modeling of processes in compliance with BPMN standard and business rules.• Administration of Orange CI's BPMS solution: W4 Itesoft.• Front-End development of workflow applications.• Analysis and assistance in the design of specifications.

Abidjan

• In charge of reporting (periodic and aperiodic) with decisional KPIs, on the different business processes.• Cross-functional monitoring of LT, ADSL and FTTx services business processes.• Implementation and follow-up of action plans to improve the processing of requests and reports.

Abidjan

• Development and administration of an application for monitoring the various activities of the division.• Coordination and resolution of strategic and/or high value customer complaints.• Cross-functional monitoring of ADSL and LT services business processes.• Establish reports with decision-making KPIs.

Abidjan

• Audits et fiabilisation de masse du réseau d’accès (cuivre).• Mises à jour de la base de données technique de Orange CI.

Master'S Degree, Computer Sciences

Licence, Sciences Informatiques

Brevet De Technicien Supérieur, Réseaux Informatiques & Télécommunications

Baccalauréat, Série D

Activities and Societies: Membre du conseil - Club NTIC