Manos Koukiadis Email & Phone Number

Athens, Gr

Athens, Attiki, Greece

• Effectively present, promote, and sell products through various channels, employing persuasive techniques such as calls, emails, and e-commerce platforms while adhering to company procedures.• Conduct thorough cost-benefit and needs analyses of customers to identify and offer tailored solutions that address their unique requirements.• Develop comprehensive B2B product quotations, expanding and maintaining a diverse client portfolio through effective communication and presentation… Show more • Effectively present, promote, and sell products through various channels, employing persuasive techniques such as calls, emails, and e-commerce platforms while adhering to company procedures.• Conduct thorough cost-benefit and needs analyses of customers to identify and offer tailored solutions that address their unique requirements.• Develop comprehensive B2B product quotations, expanding and maintaining a diverse client portfolio through effective communication and presentation skills.• Manage B2B transactions, ensuring accurate and timely updates on order status, providing exceptional customer service, and addressing any concerns or issues.• Maintain regular communication with technology product suppliers, negotiating to sustain profit margins, meet delivery times, and promote vendors' promotions and incentives to B2B clients.• Foster collaboration with internal departments to facilitate seamless company operations, enhance efficiency, and provide excellent customer service.• Analyze market trends, competitor activities, and customer feedback to identify opportunities for product/service improvements and contribute to strategic decision-making.• Utilize CRM systems and relevant tools to track and manage sales activities, customer interactions, and key performance indicators.• Continuously enhance product knowledge and stay updated on industry developments to effectively articulate value propositions and provide insightful recommendations to customers.• Facilitate comprehensive tracking and communication of B2B quotations, transactions, prospects, and leads during business meetings, analyzing key parameters for continuous improvement, upselling opportunities, and alignment with company KPIs.• Demonstrate professionalism, integrity, and commitment to customer satisfaction, upholding the company's brand image and reputation. Show less

Athens, Attiki, Greece

• Present, promote and sell products/services via calls, emails, and e-commerce platforms using solid arguments to existing and prospective customers following company procedures.• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.• Creating, presenting, and communicating B2B and B2C product - services quotations to expand and maintain the client portfolio.• Placing B2B and B2C orders and constantly updating and following up about order… Show more • Present, promote and sell products/services via calls, emails, and e-commerce platforms using solid arguments to existing and prospective customers following company procedures.• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.• Creating, presenting, and communicating B2B and B2C product - services quotations to expand and maintain the client portfolio.• Placing B2B and B2C orders and constantly updating and following up about order status.• Handling negative customer reviews on social media and e-commerce business platforms.• Expedite the resolution of customer problems and complaints to maximize satisfaction.• E-commerce business merchants handling (e.g., creating and answering tickets).• Placing orders for exportation in EU countries by following respective procedures, and co-operating with internal departments of the company for implementation. • Communicating daily with suppliers for technology products and negotiating to maintain a stable and growing company profit margin and estimated delivery time for better customer service.• Cooperating with other internal departments (e.g., accounting, logistics, credit, product) for the smooth operation of the company. Show less

Athens, Attiki, Greece

• Effectively sell telecommunications products and services to both individual and corporate clients through professional calls and emails.• Prepare and submit pricing and pre-qualification requests that accurately reflect the specific requirements of clients.• Skillfully negotiate contract prices, upsell additional services, and successfully renew contracts with existing clientele.• Stay up to date with the latest technology trends in the telecommunications industry, ensuring a… Show more • Effectively sell telecommunications products and services to both individual and corporate clients through professional calls and emails.• Prepare and submit pricing and pre-qualification requests that accurately reflect the specific requirements of clients.• Skillfully negotiate contract prices, upsell additional services, and successfully renew contracts with existing clientele.• Stay up to date with the latest technology trends in the telecommunications industry, ensuring a comprehensive understanding of the evolving landscape.• Establish personal and corporate revenue objectives to meet and exceed Key Performance Indicators (KPIs).• Proactively acquire and update knowledge in the field of telecommunications and networks through continuous training and professional development. Show less

Athens Metropolitan Area