⋅ Maintained all financial records including entering all AR billing, all AP invoices, & balanced various accounts via adjusting entries⋅ Generated client statements on the 1st & 15th of each month⋅ Processed & deposited all customer payments (cheque, EFT, & credit card)⋅ Guaranteed accurate reconciliation of USD & CAD bank accounts⋅ Entered, reconciled & paid 7 corporate credit card statements⋅ Ensured payroll deductions including wage garnishments, CPP, WSIB, & EHT were correctly reported & paid promptly⋅ Instituted weekly AR & AP summary process and provided detailed reports with payment & collection recommendation for the VP of Finance⋅ Generated a monthly budget variance report for the VP of Ops⋅ Managed cash flow by critically reviewing payable invoices & paying by credit card when available⋅ Performed a weekly cheque run⋅ Reduced the exposure to financial risk by establishing a client credit application process⋅ Preserved accurate inventory counts by building inventory just prior to invoicing, & utilized the item receipt function to receive inventory not yet billed from our vendors⋅ Accurately administered payroll for 10-20 employees⋅ Processed annual T4’s, ROE’s, & WSIB Form 7 claims as needed⋅ Created the first edition of the salary & hourly Employee Handbooks, the Employment Agreements for all employees, & the Bonus Program policy⋅ Posted job opportunities to various portals, curated applicants for management review, participated in interviews, & handled all new employee onboarding⋅ Implemented improved website SEO practices (increased traffic by approximately 20% traffic over a 3 months ‘off-season’ period)⋅ Launched & managed business’s online social media presence with bi-weekly LinkedIn & Instagram posts⋅ Created & maintained spreadsheet to track all service order numbers, visits, subcontractor & client invoice details⋅ Crafted weekly meeting minutes for 3 meetings⋅ Arranged Lunch & Learn seminars for VP of Ops & President

⋅ A/R: Accurately processed between 30 and 100 invoices daily for parts and units for both U.S. and Canadian customers; created and tracked RGA credits in addition to processing miscellaneous credits requests for labour services, discounts and other pricing adjustments; regularly prepared cheques for bank deposit followed by payment application, direct deposit, or credit card; reconciled both USD and CAD bank accounts throughout the month to ensure A/R reporting remained current.⋅ Held monthly, bi-weekly, and occasionally weekly A/R meetings with Operations Manager and President to report on status of all amounts over 45 days, with detailed commentary regarding payment collection status and explanation for delay.⋅ A/P: Entered all company payables including expenses, utilities, freight, and duty and brokerage; arranged and tracked USD wire transfers as prepayment for base inventory product from foreign vendors; performed regular cheque runs on 1st and 15th of every month; liaised with vendors to ensure all invoices were entered accurately and paid in a timely way; compiled, matched, entered, and paid Presidential expenses spanning across 5 credit card statements.⋅ Performed precursor calculations on inventory (on-site & prepaid), outstanding payables, A/R over 60 days, and current loan position to provide the President with a quarterly bank-reporting estimate.⋅ Human Resources: Calculated total regular, sick, vacation and overtime for 10 to 13 employees and ensured bi-weekly submission of totals to external bookkeeper for payroll processing; maintained ongoing summary of 28 employees sick and vacations days based on individual start date; acted as group benefit administrator.⋅ Administrative: Maintained regular supply of various general office and kitchen supplies; acted as pivot point between IT consultants and staff; acted as office representative member of Joint Health and Safety Committee; participated in twice annual Cottage Life trade show booth.

⋅ Processed and recorded daily deposits from bank reports (Bank of America) including ACH, cheque lockbox, and both local and international wire transfer payments for all 20 Canadian branches. ⋅ Utilized pivot tables to create a monthly tally of customer payments for Controller review.⋅ Processed and recorded all Canadian customer credit card payments (Chase Paymentech).⋅ Communicated with branches and customers to resolve remittance document discrepancies and ensure accurate application of payments.⋅ Regularly reconciled A/R Excel spreadsheet to the General Ledger in ERP system (JD Edwards). ⋅ Delivered consolidated Excel report indicating potential immaterial and discount write offs, and aged invoice moves to retention or >360 account allocations to Controller, then sent selections to branches for confirmation of exception or movement prior to DSO executive review. Performed appropriate journal entries once responses received.⋅ Applied credit memos and maintained a multi-branch tracking spreadsheet with summaries.⋅ Conducted month-end A/R processing and reporting for all Canadian branches, including the compilation of a month-end reporting package that was submitted to the U.S. headquarters.⋅ A/P: Performed monthly reconciliation of all Canadian credit card payment entries in JD Edwards to JP Morgan transaction report, and coordinated with branch administrators to resolve discrepancies. Managed the Controller’s credit card for courier, telecommunication, and travel payments, in addition to ordering office supplies. ⋅ Reviewed monthly credit card statements for 32 managers to ensure accuracy of receipts and adherence to the company credit card policy. Escalated any non-conforming purchases or missing receipt issues to Controller.⋅ Populated and managed vendor account information to ensure ease of use for the branches and AP Specialist.

⋅Hosted weekly office hours, and provided students assistance and guidance regarding course material and mark requirements, both by email and in after-class conversations.⋅Attended bi-weekly meetings with the course instructor to discuss upcoming tasks, and give progress updates.⋅Prepared and marked two textbook and lecture based multiple-choice quizzes per semester.⋅Prepared and graded one midterm each semester, and helped prepare the final exams.⋅Independently conducted four class discussions relating course material to group presentation topics.⋅Attended, graded, and provided constructive feedback to students on approximately ten group presentations each term.

⋅ Facilitated increased Controller efficiency by sharing workload, conducting accounts payable duties and acting as gatekeeper for the Controller by professionally handling coworker and vendor queries.⋅ Liaised with vendors to extend our account terms, allowing the company to focus on priority services and utilities during a financially difficult period.⋅ Processed payroll and maintained both electronic and physical files for 15 salaried and 40 hourly employees.⋅ Established daily administrative duties and organizing procedures, including visitor security badges and sign in book, and meeting room calendar maintenance.⋅Administrative: Opened mail and routed documents to the appropriate staff; coordinated and maintained conference rooms; created courier shipments; created and distributed all staff notifications; carried out other general office administrative duties.⋅Accounts Payable/Receivable: Posted invoices and maintained an up to date payment record (QuickBooks); reconciled visa and bank statements; reconciled customer invoices to payment record; maintained physical accounting file system; prepared for and participated in ISO and accounting audit.⋅Human Resources: Reconciled daily time and attendance summaries; processed payroll by calculating regular and holiday payment (QuickBooks), submitting payroll report to the bank, distributed employee pay stubs; updated confidential employee files. ⋅Internal Process Control: Created customer orders and jobs for stock, shipping, and kitting (E2 Shoptech); organized and maintained internal job traveller files.⋅Purchasing: Created purchase orders for inventory stock material (E2 Shoptech); maintained positive relationship with vendors.⋅Receiving: Received items in purchase orders from packing slips, and reconciled weekly receiving summaries in MRP system (E2 Shoptech); inventory counted as required.

⋅Organized, stocked, and prepared new store location for grand opening.⋅Offered a professional yet personable interaction with customers to ensure they had a pleasant and fulfilling shopping experience.⋅Responsibly balanced cash and credit receipts against electronic transaction record after each shift.

⋅Documented inventory controls and procedures and maintained the raw material tracking system. (QuickBooks)⋅Coordinated the efficient movement of materials with various departments, including the movement from quarantine to available raw materials.⋅Cross-trained in purchasing.⋅Assisted receiving, packaging and shipping.⋅Cycle counted as required.

⋅Administration Responsibilities: Opened mail and routed documents appropriately; coordinated and maintained conference rooms and kitchen supplies; submitted supply orders for the mailroom and kitchen; and performed other general office administrative duties.⋅Established and maintained office files and purged files as required.⋅Miscellaneous Tasks: managed and populated electronic databases etc.; preparation of presentations, reports, letters and other correspondence as required.