Facilitates the execution of multiple tasks and projects required to manage andrun the business. Responsible for developing and implementing marketing strategies to promote our services to potential clients as well as managing our social media accounts and creating engaging content. Managing accounting and finances to maintain accurate records of our transactions, expenses, and revenues. As well as handling all administrative tasks answering phone calls, managing emails, organizing files and scheduling for the whole company such as appointments, meetings, and events, and ensuring that they run smoothly and efficiently.

Led and managed a 100+ member team. Assembled, monitored, and reported weekly root- cause performance metrics analysis to improve efficiency, performance, and profits. Facilitated weekly internal and external stakeholder conference calls. Diverted incoming volume when at capacity to cut costs. Established and implemented team strategy and action plans. Maintained vaccination information and guidance; customer safety plans. Acting food safety lead and delegated weekly food safety responsibilities. Employee recruitment and screening. Initiated employee engagement best practices for retention. Guided an agile team to keep pace with dynamic business needs. Responsible for store opening and closing procedures, including restocking and cash register closures.