I didn't know I was going to end up working in Customer Success as I only started out with a passion for HR and how technology could increase HR productivity. But it turns out that I think Customer Success is awesome!As Onboarding Manager at Mentimeter, I'm working on refining and enhancing our global customer onboarding processes. I oversee the entire customer journey from acquisition to success, ensuring a seamless transition and a positive experience for our customers. Whether I've been a Customer Success Manager or an Onboarding Manager, what I truly enjoy is to improve processes and build strong relationships with customers, driving initiatives that lead to their success. There is simply nothing better than receiving great feedback from customers and to see their improvements.
Listed skills include Microsoft Office, Teamwork, Microsoft Word, Swedish, and 10 others.