Emma B. Email & Phone Number

London, England, United Kingdom

- Overseeing the IT Service desk function, currently 14 team members,- Member of the IT Senior Management team,- Taught 'Leader at Kaplan INC' to other Kaplan stakeholders- Supporting business departments to ensure they receive the level of service required from the IT department,- Project management of IT projects including classroom technology and.

London, United Kingdom

• Project management of IT projects including classroom technology and infrastructure to the budgeted cost, quality and time scales expected,
• Supporting Project Managers in delivering large IT projects within assigned programmes,
• Delivery of training and support for the Gmail and Google Apps implementation to the Kaplan UK business,
• Providing management information, analysis and commentary on the IT monthly financial activities, including reporting on month end position, to the… Show more
• Providing management information, analysis and commentary on the IT monthly financial activities, including reporting on month end position, to the CTO,
• Implement and update financial procedures for IT department along with maintaining an accurate view of project finances including rolling forecasts and actuals,

London, United Kingdom

Responsible for the relaunch of the company intranet on Sharepoint. Creation and administration of learning community sites for the Kaplan UK businesses. www content creation co-ordination and other www administration.

London, England, United Kingdom

Responsible for student recruitment through building relationships with both careers departments and students at universities.Create web marketing strategy and implementWorking with external agencies to ensure web content meets customer needsImplementing web content creation planRaising profile of school with students, universities and law firmsKey account.

London, United Kingdom

June 2008 to September 2009Ensure smooth running of launch for new Law School including integration with Nottingham Law School and set up of premises.Assisting in writing and maintaining budget for school.Overall responsibility for administration of the Law SchoolPromoted from Customer Service and Product Manager to become line manager of 5 staffSetting up.

Reading

Held a number of roles at Kaplan Financial from Customer Service to National Product Manager.

Itil

Project Management

Education record

I left school having completed my A levels in English and Economics.