Family And Young Persons Officer
Cardiff
• Support families to make informed decisions about school and other educational placements and provision from health, education, social services and other agencies. • Working closely with SEN Code of Practice having a good knowledge of educational and additional learning needs legislation.• Support families work in partnership, supporting to build and maintain good working relationships with relevant professionals.• Supporting families and advocating for children and young people at meetings with schools and the Local Authority and also at Multi-Disciplinary Team meetings. Ensuring that the Voice of the Child is heard by professionals involved.• Work with schools and the local authority in continuing to develop good working practice with parents/carers.• Coordinating a team of five volunteers in the office setting, providing them with learning pathways and targets to work towards and reviewing their progress. I also manage the volunteer rota, organise appreciation events and times for them to network with staff and other volunteers and other administrative needs. • Families play an active and valued role in their child’s education and development – and I support by giving families their choices. • Provide both informal and formal Disagreement Resolution to support with communication breakdowns between families and schools/LA.• I provide key working support to vulnerable families who need more practical help in dealing with letters, transport to meetings filling in forms, and understanding professional reports.• As well as providing accurate and impartial educational advice I also signpost families to other organisations so they have more holistic support.• Actively participating in report writing for both Families First projects and County Service Reports, using Microsoft Excel and CrossData to capture and record relevant information.