Emma Balcombe Email & Phone Number

Sheffield, England, United Kingdom

Barcelona, Catalonia, Spain

• Taught teens and adults (A1 – C1) and young learners (age 4+) in group, 1:1 and business English settings in various locations around the city.• Prepared students for Cambridge exams (FCE and CAE intensive and extensive courses).• Taught online, adapting classroom activities and using digital resources with ease.• Liaised with staff and parents (in Spanish and English) to organise extracurricular English classes.• Provided pedagogical support to teachers, dealing with any issues sensitively. • Held teaching workshops for colleagues and CELTA trainees. • Interviewed and level-tested prospective students, ensuring they are assigned to appropriate courses. • Took advantage of professional development opportunities, including a 6-week young learner teacher development course, TEFL workshops and conferences.

Catalonia, Spain

• Assessed the spoken English of children aged 6-12 in 1:1 interviews, dealing with nervous children sensitively and demonstrating professionalism as a school visitor and representative of Cambridge English.

Barcelona Area, Spain

• Taught English to adults and teens (A1 – C1) and young learners (from age 6) in group, 1:1 and business English settings in various locations around the city, including extracurricular English in primary schools. • Prepared students for Cambridge exams (YL, KET, PET and FCE). • Attended training workshops including the IH Barcelona ELT Conference.

West Sussex, United Kingdom, United Kingdom

• Taught English to multilingual children aged 10 -18 at a residential summer school. • Chaperoned excursions to London, Brighton and during evening sport and social activities.

Manchester, United Kingdom

• Provided administrative support to the Plumlife sales team, promoting government backed schemes such as ‘Help to Buy’, ‘Rent to Buy’ and ‘Shared Ownership’ across the North West. • Initiated and progressed sales by liaising with solicitors, purchasers, mortgage lenders and developers. • Liaised with other housing associations, local councils and private investors in the sale of ‘disposal’ properties, contributing to over £1 million annually in surplus for Great Places.

• Worked part-time for an independent cafe and live music venue whilst at university.• Showed excellent customer service skills at the bar serving customers, handling cash and adopting an enthusiastic approach to the promotion of various events.

Didsbury, Manchester

• Showed a high level of organisation whilst managing the maintenance of over 400 properties and excellent communication with colleagues, clients, landlords and contractors.• Held excellent timekeeping, navigation skills and confidence when conducting property viewings and inspections.• Showed diligence when balancing ongoing tasks with new enquiries involving ever-changing information.• Furthered my IT skills in a paperless office using a database (CFP), Outlook diary and email and online referencing and property search websites.

Shrewsbury, United Kingdom

• Became proficient in working the electronic till system, including sales, refunds, exchanges and discounts.• Demonstrated good customer service when advising customers on the shop floor, in the fitting rooms and when dealing with customer queries.• Showed good knowledge of company products when fitting lingerie, especially when dealing with unusual or specialist cases.

Shrewsbury, United Kingdom

• Provided customers with good knowledge of food, wine and craft ale while demonstrating team work under pressure in a busy pub and restaurant

Bsc (Hons) Psychology, Psychology, 2:1

Activities and Societies: • University Surfing Society - Committee Social secretary • Psychology Netball Team • Final year research.

Celta, Teaching English As A Second Or Foreign Language/Esl Language Instructor, Pass

• Intensive 4 week course including 6 hours of teaching practice and 6 hours of observation of experienced teachers. • Produced formal.

A Levels: A A A A

Psychology Biology Art General Studies

Gcses: 6 A*, 3 A, 1B