Facilitator and mediator of disputes, workplace coach. Confident in group presentations, training and facilitating.

An experienced coordinator and facilitator. Facilitating discussions between parties to reach early resolution.Engaging clients and coordinating mediation for workplace, education, wills and estates, international students, relationship property.Completed Domestic Violence training with Woman's RefugeAppointing and liaising with mediators including debriefing and guiding them through our process

Provision of excellent customer service especially to patients who are diagnosed with lifethreatening or terminal illnesses.Successful and efficient administration of two separate departments (Radiation Oncology &Urology)Frequent instances requiring me to use conflict resolution skills, dealing with patients andclinical staff in a highly stressful environmentLiaising with consultants and preparing their schedules. Effective diary management.Liaising with 3 other District Health Boards and numerous departments Prioritising important tasks in situations with tight deadlines Flexibility to successfully work in a constantly changing environment to support the needs ofthe health workforce

Gathering evidence for legal cases and prosecutions. This required close interaction witharea management, legal teams and a high degree of accuracy and attention to detail wasnecessary at all times. Case management of personal and company debt casesTraining new staff in return and debt collection. As a senior staff member I was responsiblefor training new staff in my team.Delegated authority for writing off debt up to $10,000Completing in house training including GST, basic accounting and tax administration.Application and implementation of tax legislation. I am confident interpreting theappropriate legislation in order to resolve the situation.

Customer servicesTextbook processing