Emma Bouma Ngock Email & Phone Number

Toronto, Ontario, Canada

• ︎ Analyzes, documents, and accurately executes routine self-directed mutual fund transactions using various computer systems, within set parameters and timelines.
• ︎ Participates in department meetings and contributes to the planning process of achieving departmental and personal goals, as well as communicates any problems or… Show more
• ︎ Participates in department meetings and contributes to the planning process of achieving departmental and personal goals, as well as communicates any problems or concerns.
• ︎ Submits recommendations to improve work processes to the manager. Show less

Neuilly-sur-Seine, Île-de-France, France

• Controlled and handled formation folders from companies (30+ folders per week)
• Helped and advised companies about formation projects for their employees
• Calculated formation helps according to different process rules

Vitry-sur-Seine, Île-de-France, France

• Tracked shipping orders for clients
• Received reclamation calls (60+ calls daily)
• Captured and processed of client's data

Ivry-sur-Seine, Île-de-France, France

• Maintained web content and executed communication strategies, including social media strategy, event promotion (use of Mailchimp, Tweetdeck, Agorapulse, MicrosoftTeam as intranet)
• Increased social media and social interaction by creating creative posts, creative campaigns, and topics (use of Canva and Photoshop)
• Organised and prepared external and internal events (graduation ceremony at the end of the school year, thematic conferences once a month)
• Created and edited… Show more
• Created and edited communication tools (goodies, intranet content, flyers, booklets) Show less

Montrouge

• Updated official MAA website (in charged of writing and uploading newsletters and news contents) on WordPress
• Created goodies models for collaborators and adherents (prototypes on PowerPoint)
• Modernized the company’s Image (first Facebook page created)

Gonesse, Île-de-France, France

• Welcomed and listened customers demands and questions
• Handled products (inventory management, stocking shelves, merchandising)
• Cash register

Gonesse, Île-de-France, France

• Listened and answered customer’s questions and requests
• Kept the visual merchandising of the store
• Cash register

College Degree, Service Excellence For Business Program

Education record

Master'S Degree, Com 360˚ Strategic Manager

Bachelor'S Degree In Communication, Culture & Communication

High School Diploma, Social & Economic Sciences