•Part of Global Sales Operations team, working with sales teams, customers and partners to assist them in determining their Symantec software assets, deployment, and compliance within the terms of their Symantec License Agreements. •Assist in the co-ordination of all Global License Compliance initiatives and activities•Liaise with Legal, Internal Audit, Finance, technical enforcement personnel, sales, and customers/partners regarding ongoing cases•Execute all technical aspects of… Show more •Part of Global Sales Operations team, working with sales teams, customers and partners to assist them in determining their Symantec software assets, deployment, and compliance within the terms of their Symantec License Agreements. •Assist in the co-ordination of all Global License Compliance initiatives and activities•Liaise with Legal, Internal Audit, Finance, technical enforcement personnel, sales, and customers/partners regarding ongoing cases•Execute all technical aspects of customer software baselines, license assessments, and entitlement reconciliations. Analyse customer purchase records against deployment data to verify compliance.•Understand and identify potential business opportunities arising from irregular use of software.•Generate and monitor reports, maintain case management records•Provide customers/Sales Account Managers support in the deployment and management of inventory management tools. •Serving as the primary knowledge/technical/data point of contact for all 3rd party consultants/partners and auditors for questions relating to our tools, products and licensing•Work with customers and partners on Software Asset Management engagements •Work with trade association bodies etc, and in-house legal counsel to process, clear and track cases, ensure they are documented and resolved in a timely manner.•Ensure company policies and processes are adhered to and followed correctly to minimise risk. Show less

• Plan and prioritise client activities and customer contact towards achieving agreed business aims. • Plan and manage personal business portfolio of clients according to Velosi’s internal procedures and quality manual. • Manage services to clients within agreed pricing and margins according to agreed aims. • Assess potential surveyors and complete the formal recruitment process and monitor on-going performance, carry out audits and inductions as necessary. • Maintain and… Show more • Plan and prioritise client activities and customer contact towards achieving agreed business aims. • Plan and manage personal business portfolio of clients according to Velosi’s internal procedures and quality manual. • Manage services to clients within agreed pricing and margins according to agreed aims. • Assess potential surveyors and complete the formal recruitment process and monitor on-going performance, carry out audits and inductions as necessary. • Maintain and develop existing and new customers through appropriate proposals and technical discussions to optimise quality of service, business growth, and customer satisfaction. • Using and maintaining in-house customer database system and updating relevant information held in this system. • Respond to and follow up sales enquiries using appropriate methods. • Record, analyse, report and administer according to in-house system requirements. • Creating and developing client relationships. • Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of new and existing clients as well as within the Velosi Group. • Attend and present at external customer meetings and internal meetings with other Velosi representatives as necessary to review current contracts and aid business development. • Attend training and to develop relevant knowledge, techniques and skills. • Adhere to health and safety policy, and other requirements relating to care of equipment. Show less