Emma Brinker Email & Phone Number

• Assisted in designing and developing an online shop with 1500+ sales• Managed inventory, processed and shipped orders, responded to customer’s questions and concerns

• In-home care for two girls, age 6 and 9• Organized fun and educational games, created a schedule for their routine• Implemented a reward program to encourage positive behavior• Communicated with parents on a weekly basis to discuss child’s behavior, academics, and schedule

Baltimore, Maryland Area

Worked in an intensive outpatient program for children ages 5-12 with behavioral issues and physiological illnesses. Lead groups to improve behavior and anger management, coping strategies, social skills, emotional regulation, and wellness. Utilized de-escalation strategies and crisis management. Maintained a nurturing and safe environment for patients. Implemented physical restraints when necessary.

Towson, Maryland

• Provided table service and ensured customer satisfaction in a fast-paced restaurant and bar• Managed time efficiently and effectively, anticipated and addressed customer’s needs• Trained new employees on restaurant policies, maintained a clean workplace