With many years of experience in various leadership roles, I am a business operations expert and a passionate advocate for small businesses. As the Managing Partner at Adroit Services, an award-winning family bathroom installation company, I oversee all aspects of strategy, marketing, and finance, while ensuring that our values of quality, reliability, and customer satisfaction are upheld.In my previous role as a Divisional Leader at Usborne Publishing, I led a field team of over 800 independent organisers who sold fantastic children's books across the UK and EU. I was responsible for recruiting, training, and motivating my team members, as well as developing and implementing sales strategies, marketing campaigns, and events. I was honoured to receive the Stephen Cartwright Award for Excellence twice, in recognition of my outstanding performance and contribution to the company.