Emma Cabello-Pennington Email and Phone Number

Accountable and oversee the administration of the Corporate Card and Travel Management programs.• Lead team of professional Corporate Card administrators across 3 countries• Serve as lead for internal and external audits pertaining to the card program• Evaluate current and new process solutions to provide recommended improvements and standardization• Maintain relationship with all Travel and Card providers• Oversee all travel processes along with Corporate Security to ensure the safety of all traveling staff• Conduct companywide trainings to ensure high compliance• Create RFI/RFP/RFX proposals

Global Category Manager owning the end-to-end T&E category leading a high producing global Travel and Expense team.• Developed and maintained business and category strategies to drive growth, profitability, and success of program• Sourced, negotiated and contracted all Travel & Expense vendors• Lead implementation and process improvement projects• Ensured security of employees during travel status by assessing risks and providing guidance to reduce risk

Responsible for the successful global roll-out and day-to-day management of a new expense management tool (Concur), corporate purchasing card (Citi) and corporate card (Citi Bank) in 17 countries by leading a multi-disciplined team.• Built credibility, integrity, and strong program governance as the T&E SME thereby reducing errors and increased compliance • Established and monitored performance of third-party vendors against contract• Managed day-to-day/end-to-end operation of the global travel and expense system from card issuance, usage, payment to financial reporting• Maintained effective global audits controls to reduce fraud and anticipate potential risks• Steered global strategy to create a best-in-class program• Monitored performance, built rapport, and coached expense team• Monitor global resources for crisis incidents and take appropriate action

Accountable for program management, growth, and profitability of global commercial payment programs of Fortune 500 clients with $500M – 1.3B in spend in Oil & Gas industry. • Developed collaborative internal and external relationships globally to drive strategic growth and client satisfaction • Effectively negotiated and renewed profitable global contracts • Developed team of remote individuals to deliver consistent outstanding service • Maintained knowledge of applicable rules and regulations impacting travel and payment industry • Reported and reviewed KPIs to ensure SLAs are met • Coordinated the implementation of new Travel and Expense software through collaboration with HR, Travel, Procurement, Treasury, and Supply Chain Finance

Accountable for program management, growth and profitability opportunities for Corporate Card and Corporate Purchasing client. Charged with penetrating accounts by conducting analysis of client spend, formulating strategies, securing broad and deep relationships and implementing solutions that drive client engagement. Work closely and effectively with internal cross-functional teams to formulate and communicate value story. Successfully manage multiple projects with high visibility and substantial business impact. Provide data analysis and reporting to support program goals/objectives. Manage all acquisitions in order to effectively transport them into the acquiring card program. Join forces with Accounts Payable and Technology groups to further develop the card program. Collaborate in policy writing.Managing a global client who’s Corporate Card, Corporate Purchasing Card and Meetings Card programs total over $1B in annual charge volume; cards in force of 70K+. Create and present in client quarterly program reviews. Responsible for creating and presenting in client quarterly program reviews, resulting in mutually beneficial initiatives.Exceeded commercial card target and margin target on assigned portfolio.Successfully assisted in securing a 5 year US $15MM Corporate Card program contract; totaling 10,000 cardmember base by aiding in the client sales presentation, owning the execution plan and successfully implementing the program.Developed process to streamline a cumbersome paper application process to an online process.Initiated a process to reduce credit losses by 100% by establishing a rapport with internal client’s teams.Produced and conducted training for program administrators on how to use the American Express online portal for program management and reporting.

Spearheaded several Commercial Card implementations due to acquisitions and mergers resulting in additional $100M in spend for clients in Financial and Consulting industry. * Consulted and collaborated in the development of global travel policy thereby ensuring Duty of Care, reducing travel costs, confirming compliance by identifying and creating best practices * Analyzed travel, expense, and card data to identify areas of improvement in order to support program goals

Technology Industry focused. Performed as Global T&E Program Manager in collaboration with Client’s HR and Expense managers to implement cost savings by streamlining processes.