Emma Canvin

Emma Canvin Email and Phone Number

European IT Production Support Manager @ Assurant
260 Interstate North Circle SE Atlanta, GA 30339 United States
Emma Canvin's Location
Crewe, England, United Kingdom, United Kingdom
Emma Canvin's Contact Details

Emma Canvin personal email

n/a
About Emma Canvin

Emma Canvin is a European IT Production Support Manager at Assurant. She possess expertise in stakeholder management, project delivery, business analysis, requirements gathering, service delivery and 15 more skills.

Emma Canvin's Current Company Details
Assurant

Assurant

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European IT Production Support Manager
260 Interstate North Circle SE Atlanta, GA 30339 United States
Website:
assurantsolutions.com
Employees:
10
Company email:
assurantjapan@assurant.com
Emma Canvin Work Experience Details
  • Assurant
    It Production Support Manager Europe
    Assurant Jun 2017 - Present
    Atlanta, Georgia, Us
    Key responsibilities:Application Support TeamIncident Management Problem ManagementChange ManagementRelease ManagementMajor Incident SupportProject transition to BAU - agreeing support modelsContinuous ImprovementMonitoringGlobal Support ModelsClient Support Agile
    View
  • Assurant
    It Problem Manager
    Assurant Sep 2013 - Jun 2017
    Atlanta, Georgia, Us
    ITIL v3 Foundation CertificateCreated and implemented a Problem Management process based on ITIL best practise into the business.Key Responsibilities:Incident trend analysisProblem identification and classification Problem triageProblem Review Board Root cause solutionsData correctionsDelivery through the environments and into Production ReportingWorkshops
    View
  • Assurant
    Business Analyst
    Assurant Jul 2010 - Sep 2013
    Atlanta, Georgia, Us
    Chairing requirements workshopsCapturing and documenting requirementsEngaging key stakeholdersGaining document sign off and approvalsEngaging with clientOn boarding of new clients Documenting requirements for new clients - processes, products, customer journeysProcessing Mapping
    View
  • Assurant
    Customer Service Manager
    Assurant Aug 2007 - Jun 2010
    Atlanta, Georgia, Us
    View
  • Assurant
    Sales Advisor
    Assurant Mar 2007 - Aug 2007
    Atlanta, Georgia, Us
    View
  • Assurant
    Claims Advisor
    Assurant Nov 2005 - Mar 2007
    Atlanta, Georgia, Us
    View
  • Assurant
    Customer Service Advisor
    Assurant May 2005 - Nov 2005
    Atlanta, Georgia, Us
    View

Emma Canvin Skills

Stakeholder Management Project Delivery Business Analysis Requirements Gathering Service Delivery Itil Business Process Improvement Process Improvement Business Process Financial Services Requirements Analysis Crm Customer Experience Itil V3 Foundations Certified Problem Management Problem Analysis Root Cause Problem Solving Insurance Customer Service Customer Relationship Management

Emma Canvin Education Details

  • Malbank High School And Sixth Form Centre
    Malbank High School And Sixth Form Centre
    Gcse'S
  • Reaseheath College
    Reaseheath College
    Equine Studies

Frequently Asked Questions about Emma Canvin

What company does Emma Canvin work for?

Emma Canvin works for Assurant

What is Emma Canvin's role at the current company?

Emma Canvin's current role is European IT Production Support Manager.

What is Emma Canvin's email address?

Emma Canvin's email address is em****@****l.co.uk

What is Emma Canvin's direct phone number?

Emma Canvin's direct phone number is +4479662*****

What schools did Emma Canvin attend?

Emma Canvin attended Malbank High School And Sixth Form Centre, Reaseheath College.

What skills is Emma Canvin known for?

Emma Canvin has skills like Stakeholder Management, Project Delivery, Business Analysis, Requirements Gathering, Service Delivery, Itil, Business Process Improvement, Process Improvement, Business Process, Financial Services, Requirements Analysis, Crm.

Who are Emma Canvin's colleagues?

Emma Canvin's colleagues are Van Ortuno, Hiren Prajapati, Cpa, Aaron Halloran, Tabitha Brown, Juan Carlos Martinez, Noemi Rivera, Joshua B..

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