• Manage annual DMA budgets, marketing plans, and implementation of the plans.• Oversee national direct mail program for over 600 centers and lead direct mail and creative agency partners.• Construct grand opening marketing plans and creative needs.• Assist in monthly P&L reviews.• Brief creative agency partners on promotional materials.• Selected to attend a leadership and management training intensive course with University of North Carolina at Charlotte.

• Took on leadership roles in each work center including Human Resources, Guest Experience, Logistics, and Asset Protection.• Drove profitable sales within a multi-million-dollar company through execution of: guest service, presentation standards, proper signing, and store culture.• Assisted in the implementation of a modernized, active selling culture by leading the style team in trainings and one on one meetings.• Analyzed sales and payroll to make critical decisions to achieve increase in sales and guest experience.• Ensured inventory accuracy, order fulfillment, and full in stock product.• Worked to fully staff the store through various interview processes, while keeping up store culture, ensuring all team member needs are cared for.• Assisted in building a new back room model to increase efficiency in back stocking, finding product, and order fulfillment for the style team and digital sales team.