Emma Cumberbatch Email & Phone Number

Ashford, England, United Kingdom

Ashford, England, United Kingdom

Level 4 Diploma trained counsellor working with survivors of rape and sexual abuse in a trauma-informed capacity to ages 14+.

Administering safeguarding referrals to County designated Officers.

Reception/Administration/Petty cash & donations recording/Ordering of stationery/Updating databases/Ensuring strict confidentiality/Supporting families and children to engage in activities & training.

• Deal with up to fifty in-bound calls from customers each day
• Responsible for updating and managing eight, bespoke computer benefit-related database / management systems daily
• Adhere to Data Protection regulations
• Correlate statistics and reports for senior Business Managers
• Administer benefit advice, via telephone and face to face
• Responsible for administering benefit sanctions

• In-bound and out-bound sales calls-met and exceeded targets
• Phonebook section - responsible for updating records and proof reading four phonebooks
• Handled customer complaints over the telephone, responding in writing and agreed relevant compensation
• Used in-house computer systems to access reports and update customer data
• Ensured strict publishing deadlines were met

Entertaining guests on site as a street performer and taking part in musical/dance and ice shows as costume character.

Bachelor'S Degree, Drama With Theology And Religious Studies, Upper Second

Activities and Societies: Christian Drama Company-Director/actor. Lightning Theatre Company-Co-founder/actor/director Theatre Studies and.

A Levels, Drama, Dance, Comunication Studies, A,A,B

Activities and Societies: Christian Drama Company-directing and acting in musical productions A Level Drama, Dance and Communication Studies