Emma Cutler Email and Phone Number

• Create client invoices and statements from multiple data sources in a timely manor • Use ORACLE to create invoices and customer accounts, edit billing and payment information, research invoice issues, load journal entries to balance the ledgers, and prepare invoices to run on monthly processes• Resolve account discrepancies through internal account managers• Manage and extract large amounts of data through database tools to sort and analyze• Work closely with internal and external clients and partners to assist in resolving invoicing or payment issues• Provide regular and consistent communication to clients to ensure visibility to open balances, payment performance and other issues preventing timely payment while building rapport and relationship with clients• Present clear and consistent communication to client partners regarding billing activity and balances• Identify and recommend opportunities for process efficiencies• Work closely with the accounting and other departments to create general ledger entries ensuring that revenue and receivables are properly recorded• Daily usage of advanced Excel skills to compile and sort through data including VLOOKUP’s and pivot tables

Responsible for and supervised for children ages 8-14 years old, including aftercare, assisting with homework and tutoring, personalized shopping, attending after school activities. Completing daily tasks such as running errands.

AT&T Summer Learning Academy• Listened to professionals in lecture on job specifics in different fields • Took part in online trainings on professional development and business coursework• Obtained a certificate for completing the externship program

• Supervised the coffee and bar area• Balanced registers for all cashiers • Maintained high standards of customer service during high-volume, fast paced food service operations• Managed currency and credit transactions quickly and accurately

• Mastered point-of-service (POS) computer systems for automated order taking • Followed procedures for food safe preparation, assembly, and presentation• Reconciled register with receipts, cash, and credit

• Provided customer service as a cashier • Assisted with the redemption and prizes• Coordinated special events