Emma Frank Email and Phone Number

• Received a promotion to manage all other interns• Supervise and organize all telecounselors to achieve maximum calling efficiency• Ensure all calls are made are of the highest quality

• Developed a strong understanding of vascular access medical products through extensive research • Liaised with my team, e-commerce team, and marketing team to create new product landing page • Organized over 150 medical products to website through photoshoots, writing copy, and assigning attributes• Created mock landing page incorporating all photos and copy to better optimize vascular access products• Shadowed recruitment team for a week and watched start to finish process of hiring new employees• Recognized for excelling with multiple management styles and exceeding goals for the summer

• Answered all phone calls promptly and professionally using Salesforce• Converted maximum number of calls to sales and was a top five converter in the room• Researched and presented on best marketing strategies to top executives of company• Sold over $37,000 worth of cruising products

Three times a week I make calls to high school students who have been admitted to the University of Illinois. I call students to answer questions and encourage them to attend the University.