Emma Friedhoff Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

• Answer phones and talk with families to understand needs and connect with the appropriate department• Communicate and direct daily actions, irregularities, and needs to staff members• Monitor work orders for grounds and maintenance team members • Assess, format and proofread outbound documents, letters, and brochures• Receive and send mail, shipments and packages• Coordinate community and staff events• Work with outside vendors to order and follow-up on products and services• Scan and enter paper documents into digital systems• Utilize Microsoft Office (Word, Excel, PowerPoint, Publisher) daily• Multitask while supporting multiple teams• Team player that works well with ever-changing priorities• Utilize email-based platforms (Constant Contact, Outlook) and social media to communicate and promote AMG events and information

West Chester, Ohio, United States

• Supervise others and provide on-the-job training• Answer customers' questions about products, prices, availability, the product uses, and credit terms; as well as offer customers carry-out service at the completion of transactions.• Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising• Confer with customers by telephone and in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints• Complete transactions and process product returns

B.A. Spanish, B.A. Ppel (Philosophy, Politics, Economics, Law), Ethics And Policy, Graduating Senior (May 2021)

Activities and Societies: PPEL Club (Philosophy, Politics, Economics, Law), Delta Zeta Sorority, University Conduct Committee, Mentor.

Completed, Study Abroad

Activities and Societies:• Demonstrated flexibility and initiate while adapting to Spanish culture and interacting with native Spanish.