Professional, experienced and passionate Case Manager/Program Co-ordinator - Child/Youth/Parenting, DFV, and Housing/Homelessness. I have a thorough understanding of child/family support, domestic violence, trauma, mental health, disabilities and addictions assisting with complex needs utilising trauma informed practice and strengths based approach.Previously - extensive experience in the administration field including Executive Assistant, Tender / Grant Coordination, Business Writing, Non-profit Governance, Event Management / Coordination, Research, Customer Service and Sales.
Volunteering Central Coast
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Youth Support Program Co-OrdinatorVolunteering Central Coast Nov 2022 - PresentNorth GosfordCo-ordination of Youth Social Support Volunteer Mentoring Program
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Owner / OperatorEmma'S Resume Writing & Coaching Jan 2014 - PresentNewcastle, AustraliaResume & Selection Criteria Interview coaching sessions and workshops
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Case Manager - Transitional Housing ProgramNova For Women And Children Mar 2021 - Nov 2022Intensive case management support for women and children in Transitional Housing Program, assisting with Housing, Mental Health, AOD, DFV, Parenting, NDIS/Disabilities, Living Skills, and Education/Employment. Also Mentoring / Training employees, networking / building referral pathways and co-ordinating donations, and assisting with community events. -
Case ManagerNova For Women And Children May 2018 - Dec 2020Newcastle, New South Wales, Australia- Case Management- Crisis Accommodation- Transitional Housing- Domestic and Family Violence- Parenting Support- Child Protection- Alcohol and other drugs- Referral pathways- Homelessness and Assertive Outreach- Rapid Response- Court support and police advocacy - NDIS / Disabilities- Mental Health- Advocacy / Human Rights- Trauma informed practice and support- Skill building and strengths based approach -
Welfare Officer - Volunteer RoleThe Salvation Army Jan 2016 - May 2016Belmont North, New South Wales, AustraliaResponsible for meeting with clients and conducting a needs assessment and providing immediate welfare assistance. Further referrals provided for any additional ongoing support needs. Implemented new systems to streamline process and track referrals made to ensure client needs were adequately met. -
Assistant - Volunteer RoleHunter Womens Centre Apr 2015 - Aug 2015Newcastle, New South Wales, AustraliaAssisted in implementation of pilot Domestic Violence Mentor Program, including intake, training, matching mentors/mentee’s, and creation of training and program documentation and facilitation of Mentor Group.
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Assistant - Volunteer RoleWarlga Ngurra Mar 2015 - Aug 2015Newcastle, New South Wales, AustraliaAssisted in coordination of large scale community event in order to raise awareness of Domestic Violence including budget, fundraising, event coordination, sourcing entertainment & guest speakers, networking with other services, and coordinating committee.
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Customer ServiceBank Of Queensland Jan 2013 - Dec 2014Bathurst, Nsw, AustraliaRetail Banking / Sales / Customer Service -
Youth Program CoordinatorBathurst Church Of Christ Jan 2011 - Dec 2014Bathurst, New South Wales, AustraliaCoordinating youth program for youth aged 10-13 years. Engaging with families and community to assist with addressing any barriers/challenges youth may be experiencing in their home, education and broader community.
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Board MemberVeritas House Jan 2012 - Dec 2012Bathurst, New South Wales, AustraliaAssisting with Governance of Youth Homelessness Service, including policies/procedures, financial management and grants/funding. -
Quality And Tender OfficerAgile Arbor Pty Ltd Jun 2012 - Nov 2012Bathurst, Nsw
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Executive Assistant - CeoSkillset Pty Ltd Nov 2011 - Jul 2012Bathurst NswAll executive assistant level duties for the CEO and Board including coordination and preparation of all papers, documents, travel, meetings and events (ranging from 20-300pax). This role also involves Contract Management for ongoing contract with Government, research for various projects, including creating a comparison spreadsheet for presentation and assisting with Submissions. -
Administration Officer (Temp/Contract)Artc Oct 2011 - Nov 2011This role involved managing the day of the Senior Engineering Manager and ensuring that all deadlines were met, issues resolved and databases were in order. This included diary management, travel arrangement, inbox management, correspondence, business writing and database management. I also assisted other managers and departments with overflow work as needed. -
Features CoordinatorRural Press Mar 2011 - Oct 2011Co-ordination of sales, design, editorial and deadlines in order to meet targets. -
Customer Service SpecialistCommonwealth Bank Of Australia Aug 2009 - Apr 2011BathurstRetail Banking / Lending / Sales -
Personal Assistant - General ManagerCabe Developments Jul 2008 - Apr 2009This role involved managing the day of the general manager and ensuring that all deadlines were met. This included diary management, travel arrangements, event coordination, inbox management, correspondence, research, business writing and database management. I also assisted the marketing team and other managers with overflow submission work as needed.
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Assistant - National ExecutiveCbre 2007 - Feb 2008Sydney, AustraliaExecutive Secretarial DutiesDiary / email / call management & travel coordination for CEO & ChairmanEvent coordination - Client Dinners / Staff Events / Conferences (up to 400 pax) including;- Sourcing location- Budgeting- Travel coordination for all delegates- Sourcing equipment- Event packs / documentation - Agenda - running of event Research - Potential AcquisitionsTenders / Submissions compilation -
Tender CoordinatorMetso Minerals 2003 - 2007Arndell ParkCoordinator of Tenders / Proposals for entire department comprising of 5 divisions for a large mining company.This included:Writing & Compilation of multimillion dollar Tenders/Proposals and Installation, Operation & Maintenance ManualsProject CoordinationTeam ManagementClient LiaisonDatabase Management / ReportingStaff Training (Tenders/Proposals & MS Office software) including writing training manualsPolicy and procedures OH&S Committee Representative (monthly inspections/safety audits)Diary / email / call management & travel coordinationEvent Management
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Executive Assistant To DeanUniversity Of Western Sydney Jan 2003 - Apr 2003 -
Receptionist / Admin AssistantBishop Technologies Oct 2000 - Oct 2001
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Secretary To Administration / Legal ManagerSt Hilliers Dec 1999 - Oct 2000 -
English TutoringSeoul, South Korea Aug 1992 - Oct 1994
Emma Ginn Education Details
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Credit -
Australian Institute Of ManagementAdvanced Writing For Business -
Bedford Business CollegeExecutive Secretarial Studies -
CourtenellCourse In Ohs Consultation (Workcover Nsw Accredited) -
Pollack Learning AllianceAcrobat 6.0 - Intermediate
Frequently Asked Questions about Emma Ginn
What company does Emma Ginn work for?
Emma Ginn works for Volunteering Central Coast
What is Emma Ginn's role at the current company?
Emma Ginn's current role is Youth Support Program Co-ordinator at Volunteering Central Coast.
What schools did Emma Ginn attend?
Emma Ginn attended Hunter Tafe, Australian Institute Of Management, Tafe Nsw, Bedford Business College, Courtenell, Pollack Learning Alliance.
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