My role as a Recruitment Operations Manager within Capita is to work on their RPP (Recruitment Partnering Programme) with the British Army - Ministry of Defence. As part of Europe's largest RPO project my role isto drive and lead recruitment activity that will ultimately meet the Army's Resource Demand Plan.As part of the management team running the operation for the whole of the Southern UK, I manage geographically and professionally diverse teams, blended of both serving British Army soldiers and Capita personnel based in offices in Bristol, Bournemouth, Salisbury and Southampton responsible for all Soldier recruits in Avon & Somerset, Wiltshire,Dorset and Hampshire.Other responsibilities include:• Workflow and resource management to ensure teams optimise the opportunities within their markets, pipelines and resource.Regional lead for AOMI the UK wide pilot for this workforce resource management platform. Robustly testing the system across my four offices as well as liaising with UK Leadership, providing feedback and recommendations on the system design and implementation.• Member of the DRS UK wide Superuser Team, implementing change, training users, helping to improve the platform. I am the southern UK lead and I ensure best practice across the region not only for our people with their system interface but also ensuring good candidate experience and improved reporting.• Assess and interpret data to identify areas of both under and over performance of the local areas and individuals• Create and roll out recruitment strategies to continuously improve performance and candidate experience• Reviewing company processes to ensure they remain relevant, make necessary change recommendations for continuous improvement including quality standards• Identify and develop key stakeholder relationships with senior management in the Army to ensure the regional recruiting effort is relevant and effective for their needs

The main purpose of my role as Lead recruiter is to assist the British Army's future soldiers throughout their candidate journey. I cover everything from attraction events and Army in Education through to interviewing and nurturing candidates throughout the assessment process and into basic training.Responsibilities also included:• Design and implementation of marketing and OutreachProjects/Programming• People and candidate profiling to understand local demographic and recruitment trends; to identify opportunities of growth and opportunity.• Analysing Market Trends and geographic strategies• Attend Operational meetings with the senior leadership teams and host client meetings with Army GOC.• Regional operations office management, during my time in Exeter I helped support and deliver recruitment efforts for the whole of Devon.• Pipeline solutions and effectiveness - design and implantation of operational tools in order to monitor candidates recruitment journey.•Improving on recruitment strategy and talent pooling for business areas to ensure meeting workforce needs.• MI and Commercial reporting•360 Recruiting from processes new candidates to onboarding

During my time at the National Crime Agency I was responsible for engaging with Heads of Directorates to identify and solve workforce planning and recruiting for the following areas across the UK; Investigations, Firearms, Child Protection, Border Force, National Cyber Crime Centre and Government spearheaded operations such as OP Stovewood.• Working with Heads of department to identify areas of risk, needs and requirements of recruitment for their operation and directorate to understand certain operations.•Talk through and discuss recruitment strategies to ensure correct calibre and processes are being selected.Attend senior management meetings to discuss recruitment activity, successes, risks and requirements ready for Cabinet meetings• Leading on Change and transformation projects to ensure recruitment effectiveness and minimising waste and drift• Working to Civil Service Resourcing Principles, engaging with the Information Management Office and Pay and reward to ensure correct policies were being followed and were needed look and continuous improvement delivering outstanding Recruiting Practice• Subject matter expert for various Projects across UK incentive led Recruitment.• Lead Salary auditor for Head of Pay and Reward• Advised managers on organizational policy matters, such as Civil Service Recruiting Principles and The Royal College of Policing, and recommend needed changes to role criteria.• Conducted research to maintain up-to-date knowledge of relevant legislation and regulations and promote compliance with requirements.• Supported Team leader in improving operations and resolving issues to deliver top-notch customer service.• Led steady and productive operations championing all Volume Recruitment in the NCA. In 2016 alone I was responsible for the recruitment of 800 Officers into the NCA. 70 of them being to Operation Stovewood.

After starter my Recruitment Careers for Debenhams Head Office in Taunton, Somerset. I was promoted to Resourcing Advisor and relocated to London HO. My role there was to work alongside hiring managers and HRBPS to recruit from Entry level to Director Head Office employees for the following departments: Marketing, Merchandising, Property, Managing Preferred Suppliers, Sourcing and Technology. Responsibilities also included:•Managing department budgets and working to a Preferred Supplier List to engage with London based Recruitment Agencies• Attend and engage with educational stakeholder to build a talent pool of individuals for Debenhams.•Running and facilitating recruitment assessments for hiring managers•Delivering careers events and talks and university career fairs.•Assisted in developing advertising and marketing strategies across social media platforms.• Maintained and built positive client relationships• 360 attract to onboarding for all new candidates• Discuss and improve recruitment strategies in departments struggling to identify required level of skill• Interview and network with potential candidates of the company