Emma Heath

Emma Heath Email and Phone Number

Head of Brand, Planning, Insight and Evaluation @ Shelter
St Albans, GB
Emma Heath's Location
St Albans, England, United Kingdom, United Kingdom
Emma Heath's Contact Details

Emma Heath personal email

n/a
About Emma Heath

Research, insight and knowledge management specialist with both commercial and third sector experience. As well as conducting high quality research my roles require me to promote the importance of research in making evidence based decisions. I have experience in using a broad range of research methodologies, both quantitative and qualitative with particular skills in survey design and analysis, trend analysis and qualitative research design.

Emma Heath's Current Company Details
Shelter

Shelter

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Head of Brand, Planning, Insight and Evaluation
St Albans, GB
Website:
shelter.org.uk
Employees:
1277
Emma Heath Work Experience Details
  • Shelter
    Head Of Brand, Planning, Insight And Evaluation
    Shelter
    St Albans, Gb
  • Shelter
    Head Of Brand, Planning, Insight & Evaluation
    Shelter Jan 2024 - Present
  • Shelter Uk
    Audience Insight Manager
    Shelter Uk Jul 2017 - Present
    London, England, United Kingdom
    Providing actionable insights on audiences across Shelter’s activities to improve product development, strategic planning and supporter engagement in the charity’s work. Key responsibilities include:• Delivery and embedding a new psychographic supporter segmentation to better understand our supporters’ needs. • Delivery of a programme of research to benchmark the Shelter brand and then ensure that the new brand was tested with a cross section of audiences, including people with lived experience, at key parts of its development.• Designing research to test campaign messaging and creative with target audiences to improve campaign results. • Delivery of brand insights through regular tracking, and delivery of quarterly reports to the Board of Trustees. • Working with colleagues across Shelter to ensure that all the work we do is evidence led and audience focused. • Supporting research colleagues in providing data and insight to support our media and policy work. • Line management responsibilities including signing-off work and recruitment.
  • Shelter Uk
    Acting Head Of Research
    Shelter Uk Aug 2022 - Dec 2022
    Leading Shelter’s Research Team to deliver research in support of national and local campaigns, working with stakeholders across the organisation to ensure our work contributes to the successful delivery of Shelter’s strategy and managing Shelter’s research budget. Key responsibilities include:• Providing effective line management and support to members of the research team.• Working collaboratively with colleagues across the organisation to lead and develop research in support of Shelter’s strategy.• Working with other teams to maximise Shelter’s influence and impact with a focus on research and evidence.• Ensuring all research is quality assured and delivered to the standard expected by colleagues and stakeholders.• Improving ways of working across the team and enabling prioritisation of research team workload.• Ensure effective recruitment of vacant roles within the team and develop new team structure taking on board staff changes and temporary roles.
  • University College London
    Market Research Coordinator
    University College London Dec 2013 - Jul 2017
    London, United Kingdom
    Managing and coordinating all market research and management information for University College London's Student's Union. Responsibilities include designing question sets and online surveys, managing fieldworkers, coordinating focus groups, implementing the use of NPS and managing mystery shopping projects. Also responsible for the production of the organisation's Impact Report, liaising with department managers and other colleagues to develop robust evaluation frameworks to enable us to demonstrate the impact our services have on our members.
  • Exemplas
    Enterprise Research & Intelligence Manager
    Exemplas Aug 2013 - Dec 2013
    Welwyn Garden City
    Providing research and intelligence to support strategic and service development, and bid development for all Exemplas' Enterprise support services. Managing and developing key relationships with internal marketing department and senior managers, and with senior staff at partnership organisations including the University of Northampton.
  • Exemplas
    Senior Corporate Researcher
    Exemplas Nov 2011 - Aug 2013
    Working with both internal and external clients to produce high quality market and economic research and thought leadership to influence marketing decisions and corporate image. Also working on developing SharePoint system for knowledge management and intranet use.
  • Secondment To Strategic Exemplasaugust
    Business Development Team
    Secondment To Strategic Exemplasaugust Jun 2011 - Nov 2011
    Part-time secondment providing high quality research to support business development and public sector contract bids. Also, developed content for bids relating to research contracts, particularly around research methodologies.
  • Eeidb Ltd
    Research Adviser
    Eeidb Ltd Jan 2007 - Nov 2011
    Providing in depth business and economic research to SMEs and foreign investors to inform their business plans.
  • Exemplas
    Information Adviser
    Exemplas Nov 2006 - May 2007
    Part of the front line for enquiries into Business Link, providing basic business information and signposting to other organisations for business support.
  • Booksellerhammicks Bookshop
    Account Manager
    Booksellerhammicks Bookshop Jan 2000 - Jan 2002
    June 2006Managing the academic accounts of a city centre branch responsible for stock control, ordering, dispatching and handling returns.

Emma Heath Skills

Market Research Intellectual Property Report Writing Competitive Analysis Analytical Skills Business Planning Public Sector Business Strategy Start Ups Coaching Marketing Strategy Small Business Private Sector New Business Development Social Enterprise Strategic Planning Sharepoint Policy Analysis Social Research

Emma Heath Education Details

Frequently Asked Questions about Emma Heath

What company does Emma Heath work for?

Emma Heath works for Shelter

What is Emma Heath's role at the current company?

Emma Heath's current role is Head of Brand, Planning, Insight and Evaluation.

What is Emma Heath's email address?

Emma Heath's email address is ba****@****o.co.uk

What schools did Emma Heath attend?

Emma Heath attended Canterbury Christ Church University, Sandringham School.

What are some of Emma Heath's interests?

Emma Heath has interest in British Military Fitness, Literature, Cycling, Running, History, Film, Triathlon.

What skills is Emma Heath known for?

Emma Heath has skills like Market Research, Intellectual Property, Report Writing, Competitive Analysis, Analytical Skills, Business Planning, Public Sector, Business Strategy, Start Ups, Coaching, Marketing Strategy, Small Business.

Who are Emma Heath's colleagues?

Emma Heath's colleagues are Jeanette Toy, Nicki Craven, Sam Turner, Rachel Winton, Fiona Mcleod Bsc Hons, Emma Costanza, Drew Jones.

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