Emma Herschell Email & Phone Number

Ballarat, Vic, Au

Volunteer Program Coordination: Skilled in coordinating and facilitating volunteer programs aligned with strategic objectives to ensure successful implementation and delivery of initiatives.Induction and Onboarding: Proficient in designing and delivering comprehensive induction and onboarding programs to prepare volunteers for their roles, fostering engagement and retention from the beginning.Project Management: Proficient in using project management tools to achieve desired outcomes, manage competing priorities, and meet tight deadlines.Stakeholder Engagement: Strong interpersonal skills with the ability to influence, negotiate, and build strong relationships with key stakeholders, including volunteer associations, external partners, and internal teams.Strategic Planning and Development: Experience conducting local research and evaluation, contributing to central planning to ensure volunteers are well-equipped to fulfil their roles.Communication and Collaboration: Well-developed written and verbal communication skills, with the ability to collaborate effectively with field-based staff to align state-led programs with regional strategies and initiatives.Risk Management: Expertise in identifying emerging pressures and potential issues and developing risk management treatments to mitigate risks.Business Improvement Solutions: Demonstrated ability to analyse, develop, and implement solutions for continuous business improvement in volunteer environments.

• Problem Solving and Decision Making: Demonstrated ability to analyse complex problems, develop creative solutions, and make informed decisions in a fast-paced project environment. Skilled in using critical thinking, data analysis, and decision-making frameworks to drive project success.• Risk Management: Experience in identifying, assessing, and mitigating project risks, including potential delays, budget overruns, and scope changes. Skilled in developing risk mitigation strategies and contingency plans to minimize the impact of risks on project outcomes.• Project Planning: Experience in creating comprehensive project plans, including defining project scope, objectives, tasks, timelines, and resources. Skilled in using project management tools and techniques to develop realistic project schedules and budgets.• Stakeholder management: Proven ability to communicate with diverse stakeholders, including clients, team members, vendors, and executives, to understand their perspectives and address their needs and expectations. Skilled in adapting communication style to different audiences and building positive working relationships.• Strong verbal and written communication skills: Proven ability to clearly articulate project goals, objectives, and progress to team members, clients, and other stakeholders. Skilled in creating concise and compelling project documentation, reports, and presentations.• Experience in facilitating effective communication among team members, encouraging collaboration, and resolving conflicts to ensure smooth project execution. Skilled in using various communication channels, such as meetings, emails, and collaboration tools, to keep team members informed and engaged.• Develop and deliver educational and promotional materials and activities to promote the program and its implementation

West Region

• Develop training plans in conjunction with stake holders• Effectively liaise with key stakeholders • Work with District Planning (Training) Committees to validate training objectives • Coordinate the scheduling and delivery of training and assessment • Coordinate and prepare training resources and materials including tracking and ordering materials as required• Communicate with internal and external customers, and with external providers• Prepare reports on training activities and course delivery performance measures. Undertake analysis and present findings/recommendations to support the planning and monitoring of training activities• Ensure processes are implemented and monitored. • Maintain an inventory of available training resources and review as required.• Negotiate with customers within established criteria to ensure cost effective and appropriate training and assessment activities are provided.• Manage training records – entry, processing, assessment, validation and archival. • Ensure learning and assessment materials are compliant with the AQFT standards and support the maintenance of CFA’s RTO status.

•Build and maintain strong relationships with key stakeholders •Produce accurate high quality written communication i.e Employment contracts•Records management administration for personnel files•Position Evaluations •Pay-global•End to end recruitment•Change management•Springboard

Horsham

• Grant applications• Administration • Incident Pre Plans• Event Protocols• Event Managment• Administration Help• CFA Awards• National Awards• Emergency Management

Mildura

• Administration and Human Resources Support Officer• Mallee District Training Coordinator• Financial Task- Ensure compliance to corporate governance guideline• Work experience/ Volunteer coordinator • Equipment Maintenance- Stationary, Cars, Office Equipment • Minute taking – District Management team• Data Input and analysis – Training and Budgets• Assisting with Parks Victoria Projects• Records Management- TRIM files• Event Management

• Audit Fire Diary –• Minute taking – • Data Input and analysis –• Project work to help improve efficiency and effectiveness – success stories i.e have changed from green paper to red paper.• Maintaining equipment that includes• Liaison with key stake holders that includes• Use of many internal CFA, State Control Centre and DSE systems • Report writing and room bookings

• Working at the tax office ensured that information was timely and accurate in my work, otherwise it would affect key stake holders. • Data accuracy was needed to obtain quality work.• Maintaining accounts, time management skills and quality data entry. • General office duties including: making phone calls, sending letters, responding to queries, correspondence.• Updating confidential clients details• Liaising with tax agents and ensuring clients lists are transferred accurately from one tax agent to another

Postgraduate Certificate - Digital Learning Futures

Postgraduate Certificate, Educational Leadership And Administration, Distinction

Bachelor Of Commerce (B.Com.), Hr And Managment

I worked full time during my Degree and studied online

Vce Certificate, Mathematics, English, It, & Business Managment

Activities and Societies: Rowing, Presentation Media Presentations and Softball Business, Maths, English and Outdoor Education.

Project Management