Directly supervised managers, supervisors and instructors while continuously assessing performance and providing effective feedback to promote personal and professional growth. Developed a safety culture, and safe trainings, in accordance with prevention efforts within all lodge departmentsOversaw Incident Reporting training and ensured proper documentation and follow up investigations were completed in a timely manner. Conducted weekly inspections of entire facility implementing preventive efforts to mitigate risks for employees and guests. Provided monthly summaries to corporate, HR and Aquatics team on overall safety performance and trendsParticipated in committees within in the lodge for employee retention, hiring, and monthly events

Reviewed lifeguard observations, aquatics skills, and administrative documents with clients, developing a holistic understanding of meeting operational and training goals from the team-member level to the corporate levelProvided inservice and additional training for remediation and enrichment of lifeguards, supervisors, and management teams, building and refining rescue ready skills Developed a comprehensive understanding of operational procedures, resulting in successful operation and risk mitigation

Hired, trained, scheduled, and directly supervised Aquatics and Admissions Departments while continuously assessing performance and providing effective feedback to promote personal and professional growth.