I am an Operations Manager with over 20 years of experience in the Financial Services industry. I'm a bright, articulate, organized individual with a wealth of knowledge and experience in back and middle office management and administration, including data migration and system controls including compliance functions. Naturally self-motivated, I have demonstrated repeatedly an ability to work effectively in demanding situations whilst excelling in areas of problem solving with a strong eye for detail. I also have excellent business development capabilities and robust commercial management attributes with pragmatic approach.🔷 Taking responsibility for defining and implementing initiatives to support Operational business plans, including collaborating with all colleagues across both Operations and Front Office to develop new client management opportunities, ensuring appropriate process design and effective delivery of the function’s component in each case.🔷 Developing efficient and robust ways of working through lean process definition and utilisation of relevant tools available.🔷 Enabling and ensuring compliance with corporate, regulatory and legislative requirements.🔷 Providing technical and subject matter expert input.🔷 Implementing and maintaining policies, processes and quality assurance frameworks to improve the efficiency, effectiveness and scalability of client management systems and reporting.🔷 Managing smaller projects, leading and participating in operational project work streams .🔷 Finding solutions to problems by constructively challenging the status quo, providing an environment which supports creativity and innovation; and sharing good practices and innovation across the business.