Emma Chapman Email & Phone Number

Portland, Oregon Metropolitan Area

Quickly and effectively investigate claims. Negotiate settlements timely. Review claim file and insurance policy to determine coverage. Resolve claim issues promptly and follow-up on outstanding issues. Maintain excellent customer relationships by handling questions and concerns promptly

Eugene, Oregon, United States

• Verify loan file is complete• Assist loan manager on a daily basis• Set-up every loan within 48 hours of receipt• Work closely with team members to ensure all documents are requested for processing

Eugene, Oregon, United States

• Greet clients and visitors with a positive, helpful attitude.• Assisting with a variety of administrative tasks.• Answer, screen and forward incoming phone calls.• Answering phones in a professional manner, and routing calls as necessary.• Receive, sort and distribute daily mail/deliveries.• Ability to be resourceful and proactive when issues arise.• Help to maintain workplace organization and cleanliness.

Eugene, Oregon

• Interview and schedule/register patients, establish accounts, verify/update patient demographics/insurance coverage in computer.• Serve patients in a professional, cheerful and helpful manner for primary clinics • Execute exceptional customer service orientation featuring an empathetic, compassionate and professional demeanor with each interaction• Collaborate with team members when needed and effectively function independently to reach 80 calls per day.

Eugene, Oregon, United States

• Ensure effective customer service and attend to customer complaints• Perform day to day administrative tasks as assigned • Collaborate with team members to complete work properly and achieve branch targets • Worked to understand and impact company financial statements

Newberg, Or

• Assisted coaching staff in daily practices • Helped organize equipment• Be a positive supporter on the court

Newberg, Oregon Area

•Ensure smooth facility operations and equipment maintenance while maintaining cleanliness of the Student Center and providing helpful customer service•Maintain inventories of equipment, retrieving items, setting up and taking down equipment as needed•To keep the manager informed of any problems arising with participants while demonstrated the ability to enforce policy while maintaining interpersonal relationships

Eugene, Oregon Area

·Prepare excel spread sheets for data base management ·Develop press releases and interviews for marking communications·Experience with Active Campaign, Basecamp, GatherContent & Canva·Update and edit marketing content in Adobe Illustrator

Springfield, Oregon

• Help the manager in carrying out daily responsibilities in the office• Ensure effective customer service and attend to customer complaints• Perform day to day administrative tasks as assigned • Help team members to complete work properly and achieve branch targets • Worked to understand and impact company financial statements

Mcminnvile, Oregon

• Support the marketing team in daily administrative tasks• Monitor all social media platforms for trending news, ideas, and feedback• Helped the marketing team in handing out traditional promotional items

Springfield, Oregon

• Ensured the safety of all guests while having to make quick decisions, implemented all rules and guidelines• Prepared with skills in first aid and CPR to have the ability to stay composed during crisis situations and save lives• Maintained a calm demeanor and open attitude during interactions with demanding guests and customers regarding complaints and concerns

Newberg, Oregon

• Developed excellent time management skills and balanced a demanding workload of full time athletics, travel, and school while maintaining a high GPA• Maintained dedication and determination to obtain personal and team objectives and goals• Built self-confidence through a winning mindset, believed in my team during high pressure situations

• Motivated creativity and imagination by helping children discover new things while setting up and cleaning up for multiple activities everyday • Identified and responded to camper behavioral issues, and reported concerns to camp leadership, communicated with parents regarding campers experiences and expectations• Demonstrated administrative leadership by supervising campers at all times to ensure safety and reinforced camp and program rules and regulations