Emma Lambert Email and Phone Number
Emma Lambert work email
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Emma Lambert personal email
A highly organised and skilled leader, I have 10 years of experience in roles delivering high quality student experience, high levels of customer retention and successful staff development. I am skilled in providing strategic direction to improve service-level provision for all stakeholders and have a strong record of leading on successful change management.
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Senior Manager, Student SuccessBoundless Learning Jun 2022 - PresentLondon, England, United KingdomFormally Pearson Online Learning Services - Leading and developing a commercially focused team of Managers and Advisors to deliver on annual retention and student satisfaction KPIs. - Identifying and delivering on operational innovations and effective strategies for student retention through successful change management. - Providing strategic direction and coaching to drive a high-performance culture.
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Manager, Student SuccessPearson Jul 2019 - Jun 2022Harlow, Essex, United Kingdom- Managing the day-to-day operations of a growing team of Team Leaders and Advisors to consistently achieve annual retention and student satisfaction targets. - Presenting on trend analysis, performance reflextion and strategic goals to senior stakeholders. - Successfully implementing change management strategies to support with the delivery of various projects. -
Professional Services ManagerStudy Group Jan 2018 - Jun 2019Istituto Marangoni, LondonManaging the student and academic support provision for students across the centre including acting as Designated Safeguarding Lead and Visa Compliance Lead -
Regional Operations Support Manager Uk&IreKaplan International English Mar 2017 - Jan 2018London, United KingdomProviding Operational Support to schools across the UK and Ireland -
Operations Manager (Secondment)Kaplan International Colleges Sep 2016 - Mar 2017London, United Kingdom -
Student Services ManagerKaplan International English Oct 2013 - Sep 2016Oxford, England
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Student Services AssistantKaplan International English May 2013 - Oct 2013Oxford, England
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Programme AdministratorCity Of Oxford College Aug 2012 - May 2013Oxford, England
Emma Lambert Skills
Emma Lambert Education Details
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Foreign Languages And Literatures, General
Frequently Asked Questions about Emma Lambert
What company does Emma Lambert work for?
Emma Lambert works for Boundless Learning
What is Emma Lambert's role at the current company?
Emma Lambert's current role is Senior Manager, Student Success | Leader & People Manager | Ed Tech.
What is Emma Lambert's email address?
Emma Lambert's email address is em****@****nal.com
What schools did Emma Lambert attend?
Emma Lambert attended The University Of Hull.
What skills is Emma Lambert known for?
Emma Lambert has skills like Customer Service, Teamwork, Event Management, Time Management, Management, Team Management, Research, Student Affairs, Staff Development, Customer Satisfaction, Project Management, Operations Management.
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Emma Lambert
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Emma Lambert
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