Emma Lees

Emma Lees Email and Phone Number

Now working across the three Impellam STEM brands, I have the responsibility for heading up various projects within the business, including internal changes and client based projects. @ SRG
Emma Lees's Location
Manchester Area, United Kingdom, United Kingdom, United Kingdom
Emma Lees's Contact Details

Emma Lees work email

Emma Lees personal email

n/a
About Emma Lees

With over 15 years' experience in a customer service environment and more than 15 years' experience in recruitment, my focus is putting the customer at the heart of what we do. By constantly checking our processes and procedures, and listening to feedback internally and externally, I am able to identify opportunities to continually improve what our business does and how we do it. If you would like to contact me to talk about the service we offer to our clients and contractors, or to offer feedback of any sort please do not hesitate. Within the projects I manage, I aim to balance the requirement for process and due diligence against agility and commercial gain.SRG is an award-winning resourcing company dedicated to the science, clinical and engineering sectors. We deliver a broad range of excellent temporary, contract and permanent career opportunities for candidates. These range from graduate to senior management level positions. With offices across the UK and a dedicated presence in Switzerland, SRG is unique. We deliver strategic recruitment models for large global companies and a local service through our regional office network. SRG’s clients range from the world’s top five leading pharmaceuticals companies through to spin out biotech firms. Our services have attracted some of the most prestigious awards in the recruitment industry. Our dedicated CRO, Synergy, provides cost-effective and scalable contract clinical research and scientific services. Our clinical biometric services focus purely on the management and reporting of clinical research data, whilst our on-site Functional Service Provision spans sensory panels through to stability testing for regulatory compliance and laboratory stewarding. Founded in 1990, SRG is a member of Impellam Group.Specialties: Award-winning resourcing for the science, clinical and engineering sectors across the broad-based science communities.

Emma Lees's Current Company Details
SRG

Srg

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Now working across the three Impellam STEM brands, I have the responsibility for heading up various projects within the business, including internal changes and client based projects.
Emma Lees Work Experience Details
  • Srg
    Programme Manager
    Srg Sep 2018 - Present
    750 Capability Green, Luton, Gb
    As the business has grown so has the requirement for a dedicated resource to oversee unique, one off pieces of work that impact our business, and would otherwise disrupt my colleagues from business as usual. I oversee a range of small, medium and large projects including improvements to existing systems and processes, implementing changes due to legislative and new contract/ system roll out to customer sites. As part of my role I engage with and work alongside a range of internal and external stakeholders and customers.
  • Srg
    Quality Improvement & Candidate Care Manager
    Srg Sep 2012 - Sep 2018
    750 Capability Green, Luton, Gb
    After completing a 12 month secondment as a Client Relationship Manager for one of SRG's corporate accounts I moved into a new role of Quality Improvement Manager, reporting to the MD. Taking responsibility for our Quality System and ISO 9001 accreditation, the key objective of my role is to continually review our procedures and processes with the aim to drive forward innovation to improve our internal and external efficiencies and therefore enhance the service that we provide to both our candidates and clients.Helping me do this is my team of support staff who are responsible for the service our temporary workforce gets post offer. Initially, we manage contractor compliance, ensuring the business, clients and contractors have the required paperwork in place to protect them legally. This often includes customer and site specific requirements with a variety of security screening processes being administered. Our team are the first line support for contractors onsite and are responsible for the entire contractor experience. This includes inducting new starters, answering payroll queries, issuing newsletters and communications and generally building relationships with workers in order to fully support them during their career with SRG.I regularly spend time onsite with our customers and work closely with our sales and operations teams to fully understand and report on customer specific contracts.
  • Srg
    Interim Client Relationship Manager
    Srg Sep 2011 - Oct 2012
    750 Capability Green, Luton, Gb
    Still working for SRG, I was seconded over to manage one of our largest accounts to cover maternity leave.The role involved managing all temporary recruitment for the client, coordinating a large seasonal workforce, building relationships with HR contacts, line managers and workers, looking for process improvements and holding quarterly review meetings with the customer.
  • Srg
    Business Support Coordinator
    Srg Nov 2009 - Sep 2011
    750 Capability Green, Luton, Gb
    As my first role at SRG, I worked in a support capacity for one of the leading scientific recruitment agencies in the country. Supporting a sizeable team of consultants, this role covers all aspects of admin support including contractor compliance, resourcing and keeping up to date with changes to legislation.
  • Jobwise
    Recruitment Consultant
    Jobwise Nov 2006 - Nov 2009
    Bolton, Gb
    My first taste in recruitment, I worked at Jobwise in Altrincham as a consultant running a 360 temporary and permanent desk in the commercial sector.

Emma Lees Skills

Recruiting Contract Recruitment Human Resources Graduate Recruitment Technical Recruiting Pharmaceutical Industry Temporary Staffing Recruitment Advertising Management Permanent Placement Talent Acquisition Screening Resumes Sourcing Crm Executive Search Rpo Candidate Generation Customer Service Management Quality Management Iso 9001 Continuous Improvement Compliance Management New Business Development Interviews Interview Preparation Headhunt Assessment Center Scientific Recruitment Customer Satisfaction Customer Experience Quality Auditing Competency Based Interviewing Headhunting Business Support Negotiation Contract Negotiation Business Development Customer Support

Emma Lees Education Details

  • South Trafford College
    South Trafford College
    Sciences And Business
  • Altrincham Grammar School For Girls
    Altrincham Grammar School For Girls

Frequently Asked Questions about Emma Lees

What company does Emma Lees work for?

Emma Lees works for Srg

What is Emma Lees's role at the current company?

Emma Lees's current role is Now working across the three Impellam STEM brands, I have the responsibility for heading up various projects within the business, including internal changes and client based projects..

What is Emma Lees's email address?

Emma Lees's email address is em****@****g.co.uk

What schools did Emma Lees attend?

Emma Lees attended South Trafford College, Altrincham Grammar School For Girls.

What skills is Emma Lees known for?

Emma Lees has skills like Recruiting, Contract Recruitment, Human Resources, Graduate Recruitment, Technical Recruiting, Pharmaceutical Industry, Temporary Staffing, Recruitment Advertising, Management, Permanent Placement, Talent Acquisition, Screening Resumes.

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