Emma Eggenschwiller Email & Phone Number

St Louis, Missouri, United States

Oversee and manage all aspects of organization’s customer service operations. Developing and implementing strategies to enhance customer satisfaction, managing a cross functional team of customer service professionals, and ensuring efficient and effective customer support processes alongside operations. Emphasis on both customer and CSR retention..

Tulsa, Oklahoma, United States

Engage B2B customers, determine product needs, and offer a portfolio of supplies carried by Brady Industries. Utilize lead generation and prospecting to acquire new business while offering exceptional service to long-standing accounts. Maintain expansive knowledge regarding the product portfolio in an effort to educate clients.

Communicated with members of the credit union, completed credit assessments, and offered information about various lending products. Opened new accounts, updated records, and executed financial transactions. Liaised with other departments in an effort to achieve internal goals. Maintained regulatory and confidentiality practices at all times.

Beavercreek OH

Presided over daily operations of a high-volume store, directing team members, and offering quality customer service. Collaborated with corporate on organizational initiatives aimed at growing revenue. Generated financial reports, monitored inventory, and placed re-orders. Promoted multiple times after initially being on-boarded as a Prep Cook.

Social Work

Education record