Emma Ly Email & Phone Number

Calgary, Alberta, Canada

- Provided leadership, insight and mentoring to newly hired employees to supply a knowledge of various company practices and standards.- Input 1000+ items into the company website during the Covid lockdown to allow customers to easily order items for delivery- Remained calm and professional in stressful circumstances and effectively diffused tense situations between employees and customers.- Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Calgary, Alberta, Canada

- Built rapport with workers and conducted over 100 interviews to gather accurate information for job demand assessments.- Successfully completed over 50 job demand assessment documents within four months while prioritizing tasks and maintaining organized records.- Contributed to rehabilitation and return-to-work processes by creating job demand assessments, ensuring alignment between patient capabilities and employer needs.

Concurrent Bachelor Of Kinesiology (Bkin) And Bachelor Of Education (Bed), Secondary Education - Physical Education

Activities and societies: - Vietnamese Students’ Association - Director of Events - Piano Melodies Society - Junior Vice President.

High School Diploma

Class of 2022 Valedictorian Advanced Placement (AP) in Math, Chemistry, European History, and English