Emma Rich Email & Phone Number

San Francisco, California, Us

Gap Outlet North America - Toddler Accessories & Toddler Girl Shorts and Swimwear

New York, New York, Us

• Collaborate with the Director of Sales in overseeing over 250 specialty store and multi-door department store accounts. • Responsible for weekly sales analysis to ensure sales plans meet expected growth per month, to reach yearly sales goal. • Manage EDI transmitted orders, order entry maintenance, invoicing, and function as accounts payable within RLM. • Drive the growth of specialty wholesale business by prospecting new accounts, managing incoming requests, assisting in brand collaborations, attending markets, and organizing samples for tradeshows and trunk shows. • Develop new business strategies to expand the business into the golf realm and introduce Private Label Business. • Primary contact for all Drop Ship partners to complete on-boarding, inventory maintenance, daily operational issues, customer inquiries, and monitor vendor performance through internal metrics provided through Shopify.

New York, New York, Us

• Worked closely with CEO and Director of Sales on all wholesale tasks. • Assist the Director of Sales in influencing assortments by analyzing product performance, customer feedback, and consumer trends through weekly sales analysis. • Owned inventory maintenance and organization of gifting items, wholesale returns, damages, product swaps, and sample requests.

Charlotte, North Carolina, Us

• Responsible for development of strategies, replenishment, forecasting, and the allocation of merchandise for the Dresses, Suits, and Better Collections in the RTW business. • Maintained the integrity of inventory at the location level, as well as building door plans to exceed sales, margin, and turn targets. • Organized data to identify the synergies between assortment plans and available inventory to increase sales.• Analyzed inventory/sales data from 300 store locations to select an optimized test group and identify new sizing opportunities, resulting in sales growth for the special size business.• Performed key tasks within multiple systems: JDA, ERAM, APX, RMS, APT, SPO, and SAS.

Charlotte, North Carolina, Us

Atlanta, Georgia, Us

Chosen to represent and promote Atlanta Apparel at apparel markets, while receiving hands-on work experience in the fashion industry including marketing events, customer relations, social media platforms, brand awareness, and more. Gained in-depth knowledge of the wholesale marketplace, experience in the fashion industry, events, customer service, and an opportunities to work with social media platforms to build brand awareness.

• Developed and deployed retail in-store analysis tool: the Process, Layout, Metrics (PLM) Model.• Built process flow diagrams and layouts of apparel retailers in-store shopping journey which aided in a greater understanding of direct and indirect impacts on purchasing behavior.• Consulted retailers on technology integration, analyzing quantitative and qualitative data to make strategic recommendations for enhancing customer experience.• Presented to 100+ executives at Board of Advisors quarterly meetings.• Published a white paper, "Quantifying Customer Experience".

Auburn, Al, Us

As the desk supervisor for Study Partners in Auburn's Academic Support, I was responsible for a team of five desk workers. My daily responsibilities included managing tutor appointment scheduling and cancelations. I acted as the liaison between tutors, students, and staff, communicated daily, delegated tasks and followed up with reports from sessions. As a member of the management team, we were able develop a Supervisor Handbook for future leaders.

Auburn, Al, Us

In this position, I was responsible for greeting students, checking them into their tutoring appointments, and collecting data as to who was and was not at their appointments. I communicated with the floor manager to make sure the front desk data matched the tutoring floor. Outside of these hourly duties, I was responsible for rerouting appointments if a tutor called off from work and acted as a liaison between the tutors and the desk supervisor.

In this role, I learned how to provide excellent customer service and train new associates. I was introduced to retail processes- sales strategies, inventory management, visual merchandising, and customer service skills.

Brentwood, Tn, Us

Serving as the President of the Delta-Delta chapter, I had the opportunity to lead a group of over 250 women. My responsibilities included weekly meetings with the entire chapter, Leaders Council, the Alumnae Advisory Committee, and Panhellenic Council meetings. This position allowed me to represent the sorority throughout campus by working with Auburn Panhellenic, Auburn faculty, and other campus organizations and events. I regularly communicated with my organization's national headquarters to ensure the success of the chapter. I was proud to have achieved goals of improving communication between members, officers, and alumni of the chapter. I worked to combine the abilities of current members with the mission of the Fraternity to provide a positive experience for all members.

Brentwood, Tn, Us

While in the role as Vice President of Administration, I managed our Chapter's bylaws, ran elections, and entertained guests from our headquarters. I communicated with other officers and their assistants every week. I was able to update our bylaws to match our current protocols and discuss changes with headquarters to ensure items were worded properly. Throughout my term, I entertained two Executive Leadership Consults from headquarters. With each guest, I was responsible for planning their schedules during their week of stay, coordinate meetings with officers and various campus officials, and allow them time to learn more about Auburn. Outside of my main roles, I planed the officer retreat with the President to allow officers a time to learn about their positions and choose their assistants.

Brentwood, Tn, Us

In this role, I was responsible for communicating with other officers in the sorority to schedule photographers at all events. Outside of scheduling, I was responsible for creating and organizing scrapbooks to preserve the legacy of sorority members.

Auburn, Alabama, Us

As a member of SGA's Cabinet, I served as one of the Directors of Ring Programming. Being a director allowed myself to work closely with the Finance Committee of the Student Government Association to plan Ring Night and Ring Ceremony, while following a budget based on ring sales. Both events are a part of Auburn's long standing ring tradition.

In this position, I assisted the Visual Merchandising Manager with developing designs and merchandising products in window and in-store displays. Worked daily with the store to drive sales and assist customers. I also prepared inventory for shipment and processed shipments.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Apparel Merchandising, Design, And Production Management

High School Diploma