Strategic Planning and Execution SpecialistMy team and I eliminate the guesswork from strategic planning and execution through custom data collection, advanced analytics, tailored reporting, and comprehensive advisory services. I believe that great decisions stem from asking the right questions and that trial-and-error fixes should be replaced with well-founded solutions based on empirical evidence.Our services include:Organizational Surveys: We design and implement surveys that provide deep insights into your organizational dynamics, helping you understand employee engagement, satisfaction, and areas for improvement.External Stakeholder Surveys: We gather feedback from external stakeholders to inform your strategic decisions and enhance your relationships with clients, partners, and other key players.Personal and Private Group Surveys and Coaching: We offer customized surveys and coaching for individuals and private groups, fostering personal growth and team development.Data-Driven Culture Brand Building: We help you build a strong, data-driven culture brand that attracts and retains top talent while aligning with your organizational values and goals.Data-Driven Talent Acquisition and Development: We leverage data to optimize your talent acquisition strategies and support the development of your workforce, ensuring you have the right people in the right roles.By partnering with us, you'll be equipped with the actionable insights and strategic guidance needed to make informed, impactful decisions that drive success.

As a business-focused professional with a degree in Audiology, I have had the opportunity to lead and contribute to a wide range of projects, both internal and external. My career has spanned practice-level leadership, business and operations audits, and the creation and implementation of operational protocols and rebranding initiatives.I have successfully led teams and developed a private practice cochlear implant program to deliver essential cochlear implant care services to underserved rural areas. Additionally, I created and implemented an innovative internal benefits solution to address decreasing revenue streams from third-party administrators and primary insurers. This program was adopted by a prominent hearing healthcare GPO and consulting group serving the entire United States.Moreover, I developed and executed a comprehensive turn-key community pharmacy-based hearing healthcare screening and referral program. This initiative included patient screening protocols, interview processes, written intake and referral forms, and custom marketing materials such as a website with e-commerce capabilities, social media content, print materials, and display advertisements. I also created point-of-sale (POS) displays for related products and a five-hour online clinical training program for non-hearing healthcare professionals, which featured synchronous online modules, asynchronous e-learning modules, and instructional videos. Additionally, I have delivered group continuing education courses at professional conferences and meetings.

In my role as Manager of Training and Development for the sales division, I was responsible for managing and delivering comprehensive training programs for internal stakeholders, with a primary focus on clinical and product knowledge, as well as the sales process. I spearheaded the development and implementation of a new hire onboarding program that played a crucial role in doubling the size of our sales force within a year.Collaboration was a key component of my role, and I worked closely with all departments across the organization to ensure cohesive and effective training initiatives. I partnered with an external vendor to create an extensive sales training and development program, which included group courses, phone consultations, and additional resources designed to enhance the skills and performance of our sales team.I reported directly to the Vice President of Sales and maintained direct communication with the CEO and other senior leadership, ensuring that our training programs aligned with the company's strategic goals and objectives.

Vivatone Hearing Systems was a pioneering medical device start up company that revolutionized the treatment of hearing loss through digital hearing aids with its patented "open fit receiver in the canal" technology, now the gold standard in digital hearing aid design. Prior to joining the Vivatone team, I was an early-adapter of the new technology fitting them on my own private practice patients. I joined Vivatone during its early launch as a staff Audiologist, serving as a clinical and technical field trainer for both internal and external stakeholders. I reported to and interacted directly with senior leadership, including president of sales and the owner / CEO. My role involved providing crucial feedback on product and software development to ensure the highest quality and efficacy of our products.In my role created and delivered comprehensive training programs for both internal and external stakeholders, ensuring they possessed the necessary clinical knowledge and skills. A significant part of my responsibilities included training Territory Sales Managers (TSMs) to increase monthly unit growth and expand our customer base through clinical knowledge. I supported the Eastern Region, in identifying promising prospects, developed strong relationships with accounts, guided providers through the clinical process, and trained them on the new-to-market device.

As the Lead Audiologist in a thriving private practice focused on adult patients, I was responsible for all aspects of patient care, including diagnostics, treatment, and medical referrals. I developed and sold comprehensive hearing aid treatment plans, ensuring the highest quality of care for our patients. Additionally, I was accountable for office revenue and reported directly to the practice owner, contributing to the overall success and growth of the practice.

At Unitron Hearing US, I was part of the call center team, responsible for supporting and troubleshooting clinicians using our products. I provided phone support for patient fitting and the selection of hearing aids, ensuring optimal outcomes for both clinicians and patients.In collaboration with the device manufacturing team, I identified and resolved issues related to device performance and fit. I also served as the manager of our Continuing Education Units (CEU) program, securing approvals from professional organizations and tracking and reporting course attendance.As a member of the field training team, I traveled off-site to deliver day-long and half-day large-group CEU training sessions, which included hands-on software and device training. Additionally, I represented the company at major professional trade shows, showcasing our products and expertise.

During my two years as a Graduate Research and Teaching Assistant, I led labs and held office hours to support both graduate and undergraduate students in speech science and related topics. My responsibilities included guiding students through complex concepts, assisting with lab work, and providing one-on-one support to enhance their understanding and academic performance.In addition to my teaching duties, I was part of two research teams at the University of Minnesota Hospital studying the long-term effects of Otitis Media in children and a adult cochlear implant recipients. In these role I reported to the heads of the studies and had direct contact with the department head and was responsible for research compilation and assisted with administering clinical tests to participants. During this time I had the unique opportunity to take the U of MN Medical School's Temporal Bone direction lab and attend numerous surgical cases.