Emma Milano Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

- Act as main contact & point person for all members & guests of coworking space- Respond to daily requests in the space, assuring all members & guests are taken care of- Plan monthly programming for members, including happy hours, wellness events, volunteer events, etc.- Secure local partnerships for member perks- Post calendars and flyers, and send monthly newsletters promoting events & programming- Communicate with building management and other team members to handle daily operations

Philadelphia, Pennsylvania, United States

- Coordinate meetings between potential and returning clients & owner- Explored and set up accounts to better function the day-to-day operations, including G-Suite, Zoom, and Calendly- Conducted research and worked with graphic designer to design & launch new marketing website- Construct well written emails to professionals at different companies- Edit written work and presentations

Philadelphia, Pennsylvania, United States

- Coordinate trade show, conference, and meeting details for all internal & external employees- Arrange travel logistics and keep track of spending connected to each event- Organize marketing & campaigns to promote company presence at each event- Pack, send, and inventory tradeshow booth materials, maintaining company booth standards- Plan internal company outings & events, such as an Annual 3-day sales retreat

Philadelphia, Pennsylvania, United States

- Oversaw budgetary spending and departmental finances- Placed orders for all department needs- Researched and implemented a new efficient system to track team tasks in relation to building maintenance- Communicated with vendors to assure all items are taken care of and services are paid for

Greater Philadelphia Area

- Worked with clients as on-site expert and meeting planner, planning hundreds of meetings, events, and classes in a year- Advised on ideal room sets, menus, and AV equipment included and offered- Created floor plans for room set options, as well as for the team to utilize for set-up- Utilized SalesForce to create Program Execution Orders, listing all meeting details, and to keep track of monthly business calendars- Acted as onsite day-of contact to oversee success of meetings and handle any client requests- Extended hospitality to all guests, ensuring they have a seamless experience - Communicated directly with the caterer, vendors, and the building as a liaison for any special requirements - Reconciled accounts receivable with clients and accounts payable with vendors- Kept stock of in-house inventory and submitted monthly reports, or as needed order requests

Philadelphia, Pa

- Participated in the Leadership Advancement Program, receiving training and gaining hands-on immersive experience in: Production Management (Event Planning), Community Management (Shared Workspace), Service Management/ Daily Operations, Sales/ Account Management, General Management- Completed an innovation project, where I created a training PowerPoint on how our Workplace operated for new and existing employees- Researched and planned community event concepts for engaging and bringing together Workplace members

Charleston, South Carolina

- Drafted and executed proposals and partnership agreements for new and current partners of the festival- Became main point of contact for partners, working to ensure highest partner satisfaction- Managed operations by creating expense reports and spreadsheets for company expenses- Constructed itineraries and executed logistical setups for dozens of vendors and products- Connected with Friends of the Festival (donors), relaying important information- Maintained spreadsheets for partners' and friends' ticket counts - Oversaw festival events, serving as a point of contact on-site- Mailed out thank you cards and delivered gifts post-festival- Navigated new company software system and taught coworkers how to best utilize it

Bachelor’S Degree, Hospitality/Tourism Management, Business Administration, Senior

Activities and Societies: CHAT (Club for Hospitality and Tourism) Phi Eta Sigma Honor Society Beta Gamma Sigma Honor Society Best Buddies.

Study Abroad, Junior

Attended for one semester spent abroad in Rome, Italy

High School