Office Coordinator
Raleigh, North Carolina
- Greeted students entering the office during walk-in advising and answer general questions, including via email.- Coordinated and maintained virtual forms, specifically in regard to enrollment assistance for students, as well as paper forms, such as Student Contracts, Exception Requests, Schedule Revision, etc.- Assisted with pre-registration advising process – respond to students’ questions and concerns, organize the online portal used for document submission, release advising holds, send emails regarding errors/changes, etc.- Organized and hosted multiple departmental events, such as the Post-Orientation Party, Orientation events, Group Advising events, etc.- Worked extensively with both Microsoft and Google suites on a daily basis.- Created and maintained a multitude of Excel spreadsheets for a plethora of office purposes, such as departmental demographic information, textbook tracking, faculty mentoring, etc.- Assisted in preparation, execution, and documentation of ABET quizzes and their results.- Updated and maintained the Undergraduate Advising portion of the Mechanical and Aerospace Engineering website.- Advised and oversaw the Mechanical and Aerospace Engineering Ambassadors.- Maintained all undergraduate student records and files of both inactive and active students.- Assisted in planning, preparation, and execution of the departmental graduation ceremony.- Trained graduate student assistant in office tasks each Fall semester.- Formerly acted as the main point of departmental contact for Engineering First Year students, as well as for incoming transfer students.