With over 8 years of experience in customer success and customer relationship management roles, I am passionate about building strong partnershops with customers and helping them achieve their strategic objectives. I have a background in development and international relations, which gives me a global perspective and a keen interest in social impact. I currently manage the UK Customer Success Team at RingCentral, a leading provider of cloud-based communications and collaboration solutions.In my role, I oversee the customer success strategy and processes for the UK market, ensuring that the team is well equipped to support customers and deliver value. I also remain aligned to select customers, working with them as a trusted partner and advisor. I love understanding their needs and challenges, and providing them with solutions that enhance their productivity and satisfaction. Some of the skills that I use and develop in my role are customer relationship management (CRM), skill development, and social networking. I am always looking for ways to improve myself and my team, and to contribute to the growth and success of RingCentral.