● Work with leadership to schedule 80+ courses for 8 departments using specialized software ● Improve efficiency for 500+ customers to register for services quarterly● Utilize communication skills to cross reference files and ensure accuracy of databases ● Prepare, maintain and assist 25+ co-workers with all aspects of travel per semester ● Enable co-workers to attend professional development events (increase knowledge) by organizing and managing travel ● Implement time management skills to process reports within the deadline● Accurately follow policies and procedures ● Ensure inventory needs are met by coordinating with 40+ co-workers in advance ● Maintain and compile 75+ documents and uploading to electronic database● Create reports quarterly to identify areas of success and improvement in workflow of faculty● Improve customer experience by compiling evaluations for internal review● Responsible for purchasing and reconciling 20+ orders

● Responsible for answering the telephone, maintaining office equipment and distributed mail for faculty and adjunct faculty● Directed students to their professors office and answer any questions needed in a professional manner by personal expertise or through research of USFSP’s website ● Worked on various faculty-generated projects or special projects which included research skills and the use of Microsoft Office Word, Excel, PowerPoint and Google Drive.

● Inputted 30+ sales reports and invoices using a specialized software● Processed payroll for 40+ employees in 15+ companies using a specialized software● Processed 50+ checks to pay invoices for 15+ companies● Processed 50+ tax doxuments