Since graduating from high school Emma has been deeply involved in the Insurance Industry. Starting as an entry-level broker at a local brokerage, she swiftly progressed through roles such as Account Executive, Business Development Manager, and Claims Manager. Renowned for her collaborative nature, penchant for building relationships, and adept team management skills, Emma eagerly shares her wealth of knowledge and expertise with others.Emma's journey is marked by a dedication to relationships, training and education, compliance, and overall broking operations. As the former Manager of Compliance and Training at Resilium, Head of Compliance (Broking) at Envest and currently an Integration Lead. With her background in broking, operations, and compliance, Emma is known for streamlining procedures and enhancing team productivity, making her a versatile leader in both regulatory and operational functions. Her strategic approach to operations underscores her commitment to delivering value at every level of the business. With over two decades of experience in insurance broking, Emma thrives on fostering collaboration and continuous improvement. A self-professed enthusiast for reading PDS's and regulatory guides, her dedication, profound expertise, and unwavering commitment to excellence make her a trusted ally.