At Winter-Parrish HR, we specialise in assisting SMEs in developing and nurturing high-performing teams through the implementation of people strategy and HR frameworks. Our focus is on cultivating a thriving culture that enables individuals to flourish and empowers organisations to achieve long-lasting success.

www.parrishandcosugarwax.comI don't know about you, but I really love having super smooth skin. However, I was getting really fed up with spending lots of money on expensive awkward waxes or using shop bought waxing strips that were always strange colours and a real pain to clean up! I'm also a really terrible shaver and would always cut myself- that's not fun at all.Many years ago I found the beauty of sugar waxing, or Arabic waxing as it's normally known. I'd make it in my kitchen every time I wanted super smooth legs but that was quite time consuming for one hair removal session. So, I had a brainwave! Why not make a whole batch up and share it with the world?Technically, I've been cooking up natural sugar wax and sharing it with the world since 2016, but it's been in the making for centuries. Naturally, I can't wait for everyone to be sugar waxing their way to an environmentally-friendly world.

- Neurodiversity at Work- Implementation of Global Whistleblowing Policy

Ensuring that Fanbytes is one of the most progressive and fun places to work, attracting the best people for the business, and nurturing and growing their talent.Key Responsibilities:- Leadership: sitting within the Senior Leadership Team, acting as a trusted adviser to the co-founders. Building and leading the People & Culture Team.-Organisational Design: designing the evolution of the organisation to support growth and scaling up.-EX and Engagement: building on internal processes around onboarding, performance enablement, talent & succession planning so that every interaction is of the highest quality. Utilising ongoing employee insights and feedback to guide the business and ensure high retention.-Culture Champion: acting as culture and values champion and advocate - working closely with the Director of Brand and Comms.-Talent Attraction: overseeing stellar and scalable talent acquisition processes so all candidates have an exceptional experience.-Learning & Development: owning and growing the internal learning programme, notably creating, developing and running a series of 6 Extraordinary Manager training workshops.-Operations: moving the chess pieces of the business to optimise operational efficiency and implement standards across all business units.-TUPE: leading the TUPE process and Cultural Integration as Brainlabs acquired Fanbytes in May 2022.

Building a supportive infrastructure to enable our Whizzers to flourish.Reporting to the CEO, supporting a global team (UK, US, Kenya, DRC, Thailand, New Zealand)• Employee Lifecycle; Attraction, Recruitment, On-boarding, Performance Management, Engagement, Exit and Alumni; empowering Whizz employees with the right tools and environment for them to succeed in their roles.• Creating departmental playbooks to provide a business-in-a-box system which is global, scalable and facilitates velocity and growth.• Internal management systems and process, employee policies and employee development, embedding Whizz’s culture, mission, and values into all areas.• Providing advice to Directors and line managers on HR process and staffing issues. Developing, overseeing, and ensuring full implementation of process and procedure for all aspects of employee experience.• Performance management; overview of KPIs, appraisal process and structure, development plans, career progression, investigations, disciplinaries and grievances.

Reporting to the CEO, responsible for building and perfecting the HR function, working on the best strategies to build an awesome working environment, recruit, develop and retain the best people for our business.My role focuses on:Organisation & PlanningRecruitment & Resourcing: writing job descriptions,screening, shortlisting, interviewing, running assessment centres and building careers website.Employer Branding, Incentives & BenefitsInduction & Training: Brand induction, Employee Development & Performance ManagementGeneral HR: Payroll, Contracts, maintaining employee records (right to work, DBS), compliance, grievances, interpreting & advising on employment law.Systems: Managing PeopleHR,

Working closely with the Head of People Operations in order to drive revenue, through a legitimate "sales culture" that honours efforts and rewards results.Sales:- Managing a pipeline, qualfying leads to hit daily, weekly and monthly targets..- I was able to sell a portfolio of membership products to new and existing customer base.- Daily team, rep coaching against targets; instilling ownership of KPIs at an individual level- "know your numbers" and ownership of KPIs at a team level ensuring company objectives are delivered.-Maintaining a healthy pressure and momentum within the team.- Delivering initiatives and continuing to promote a high reward culture.- Acting as a point of escalation for sales team when there is a cancellation or unhappy customer.- Day-to-day contact for "knowledge queries" that include price points, new and old promotions.- Assisted with on-going projects that lead to the sales team's success.- Provided live feedback to the team in order to promote a centre of excellence and award winning customer service.Training and Development:- Responsible for delivering new messages, scripting and brand messaging- working in collaboration with the marketing team.- Responsible for training new sales representatives through ongoing training and buddy initiatives- continually looking at new and exciting ways to develop and enhance the Love Home Swap sales team and Customer Service team.- Assisted with recruitment campaigns across CS and Sales, through phone screening and face to face interviews.- Created and managed tailored mentoring and coaching plans to build on existing strengths.- Managed and recognised development needs within the team.- Managed and faultlessly executed an on-boarding and training induction plan for new sales staff.

-Tasked with growing and testing difference B2C revenue streams.-Working primarily with New Business; informing and educating potential members of the club and convincing them to sign up for a free trial.

I founded and managed a tuition centre teaching children from 11-16 English and Maths. I had a portfolio of 50 students and planned and delivered creative, fun-fuelled lessons which excitingly engaged the children's interests. I used film within both Maths and English as an aid to teaching, tailoring the lessons in accordance with the national curriculum. I also regularly took the students on class trips to Shakespeare's Globe, where their passion for the theatre was really ignited. Upon my students reaching the end of term and getting through their exams unscathed, they all succeeded with flying colours.