Emma Chen Email and Phone Number
I am a seasoned Process Optimization Manager with 10 years of experience in logistics and supply chain, specializing in implementing both standardized and customized solutions to enhance process efficiency. My career highlights include leading impactful projects and establishing a WMS user community at DHL Supply Chain in Taiwan, where I was honored with the BPO of the Year 2023 Award by the APAC Service Logistics office for leadership and innovation. I bring a strong focus on process digitization, project management, and cross-functional collaboration and am eager to apply my expertise to new industry challenges.
Dhl Supply Chain
View- Website:
- logistics.dhl
- Employees:
- 39635
-
Bpo ManagerDhl Supply Chain Jul 2023 - PresentTaiwan -
Assistant ManagerDhl Supply Chain Mar 2021 - Jul 2023New Taipei City, TaiwanDHL Supply Chain, part of the EUR 56.6bn DPDHL Group, is the global leader in supply chain management & third-party logistics, implementing innovative logistics solutions across a wide range of industries such as Auto-Mobility, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences & Healthcare, Retail and Technology sectors. -
Senior Quality Assurance EngineerHaitec Automobile Information Technical Center Jul 2016 - Sep 2019New Taipei City, TaiwanHua-Chuang Automobile Information Technical Center Co., Ltd (HAITEC) was established in 2005 to provide a cross-disciplinary platform for Taiwan’s automotive industry. HAITEC is exceptional in manufacturing intelligent vehicles, electronic/telematic systems and automotive components.√ DRBFM (Design Review Based on Failure Mode)① Boosted DRBFM pass rate of new employees between 2016 - 2018 to 95%.② Revamped the DRBFM process to automate the form completion and expense applications. ③ Integrated SQE (Supplier Quality Engineer) to DRBFM activities.√ PPC (Pre-Production Check)① Optimized PPC system by reconciling the unnecessary wastes to 30 times faster. ② Introduced PPC database optimization to deduct the wastes in the prevention of recurrence to 0.5~8hr/item.√ Business Process Improvement① Led the departmental ISO/HANDS/WS processes, procedures and work instructions management.② Modified the departmental procedure of the process establishments and generated the documental formats with a decrease of the processing time from 6mon to 1mon③ Assisted in the departmental work instructions establishment with a total amount of 5 ISO and 16 WS documents√ Administration① Refined the procedure of departmental financial audit and the monitoring mechanism of budget expenditure to successfully lead a direct NTD 2 millions/yr saving -
Quality Assurance EngineerHaitec Automobile Information Technical Center Apr 2015 - Jul 2016New Taipei City, Taiwan√ DRBFM (Design Review Based on Failure Mode)① Executed 69 DRBFM sheets among 5 vehicle models as a quality assurance project leader② Supported DR (Design Review) campaign with the PPC (Pre-Production Check) list ③ Standardized the training sessions for DRBFM and conserved the consultant fee over NTD 1million/yr for the organization ④ Improved the pass rate of internal DRBFM certifications to 88% with more than 240 employees trained and obtained the certificate in 2015⑤ Redesigned DR work process, the internal/external ISO audit processes of the quality department by centralizing the cross-functional communications and successfully reduced 50% of the processing time√ PPC (Pre-Production Check)① Automated PPC database online system which helps importing the issue, outputting the statistical report, real-time alerting, tracking the solution to yield the efficiency in 53% (before: 32 hr/man week; after: 15 hr/man week)② Revised the internal documents of design basis with the lessons learned from PPC database, and successfully reduced nearly 1k quality issues for the new vehicle models -
Quality Improvement CoordinatorHaitec Automobile Information Technical Center Nov 2013 - Apr 2015New Taipei City, Taiwan√ DRBFM(Design Review Based on Failure Mode)① Executed 76 DRBFM sheets among total 6 vehicle models as an assistant of a Japanese consultant.② Produced DRBFM training materials, including 40 good examples.√ PPC(Pre-Production Check)① Organized the lessons learned from the total of 9,987 past quality problems into the PPC list of 4,129 cases. -
Teaching AssistantNational Taiwan University Sep 2012 - Feb 2013Taipei City, Taiwan√ Established a working system with the lead teacher to coordinate 50+ instructional efforts.√ Assisted students in achieving the completion of objectives.√ Provided regular, accurate and timely feedback to students relative to their performance.Courses: Mathematical Analysis with Applications, Game Theory with Applications -
Graduate Research AssistantMinistry Of Science And Technology (Taiwan) Jan 2012 - Dec 2012Taiwan√ Investigated an incentive-based mechanism to design resource optimization in a Taiwanese healthcare organization.√ Collaborated with faculty and students across different teams to conduct interdisciplinary research.√ Researched, analyzed, and documented a revised data input methodology improving model efficiency. -
Research AssistantMinistry Of Science And Technology (Taiwan) Sep 2009 - Jul 2011Taiwan√ Developed an optimization algorithm for a smartphone manufacturer’s logistics distribution network optimization. √ Enhanced the existing network efficiency by 18% in terms of transportation cost. √ Published 2 SCI papers and presented in 2 major international conferences in the Operations Research field.
Emma Chen Education Details
Frequently Asked Questions about Emma Chen
What company does Emma Chen work for?
Emma Chen works for Dhl Supply Chain
What is Emma Chen's role at the current company?
Emma Chen's current role is Help warehousing operations become more efficient through WMS system implementation, process re-engineering and continuous improvement | Business Process Optimization.
What schools did Emma Chen attend?
Emma Chen attended National Taiwan University, National Taiwan University Of Science And Technology.
Who are Emma Chen's colleagues?
Emma Chen's colleagues are Tatia Mikeladze, Diana Rosecel Gutierrez, Nell Belle, Aleksander Lazarevic, Ania Czerwonka, Pradosh Maheshwari, Randall Robertson.
Not the Emma Chen you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial