Emma Chen Email & Phone Number

Taiwan

New Taipei City, Taiwan

DHL Supply Chain, part of the EUR 56.6bn DPDHL Group, is the global leader in supply chain management & third-party logistics, implementing innovative logistics solutions across a wide range of industries such as Auto-Mobility, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences & Healthcare, Retail and Technology sectors.

New Taipei City, Taiwan

Hua-Chuang Automobile Information Technical Center Co., Ltd (HAITEC) was established in 2005 to provide a cross-disciplinary platform for Taiwan’s automotive industry. HAITEC is exceptional in manufacturing intelligent vehicles, electronic/telematic systems and automotive components.√ DRBFM (Design Review Based on Failure Mode)① Boosted DRBFM pass rate of new employees between 2016 - 2018 to 95%.② Revamped the DRBFM process to automate the form completion and expense applications. ③ Integrated SQE (Supplier Quality Engineer) to DRBFM activities.√ PPC (Pre-Production Check)① Optimized PPC system by reconciling the unnecessary wastes to 30 times faster. ② Introduced PPC database optimization to deduct the wastes in the prevention of recurrence to 0.5~8hr/item.√ Business Process Improvement① Led the departmental ISO/HANDS/WS processes, procedures and work instructions management.② Modified the departmental procedure of the process establishments and generated the documental formats with a decrease of the processing time from 6mon to 1mon③ Assisted in the departmental work instructions establishment with a total amount of 5 ISO and 16 WS documents√ Administration① Refined the procedure of departmental financial audit and the monitoring mechanism of budget expenditure to successfully lead a direct NTD 2 millions/yr saving

New Taipei City, Taiwan

√ DRBFM (Design Review Based on Failure Mode)① Executed 69 DRBFM sheets among 5 vehicle models as a quality assurance project leader② Supported DR (Design Review) campaign with the PPC (Pre-Production Check) list ③ Standardized the training sessions for DRBFM and conserved the consultant fee over NTD 1million/yr for the organization ④ Improved the pass rate of internal DRBFM certifications to 88% with more than 240 employees trained and obtained the certificate in 2015⑤ Redesigned DR work process, the internal/external ISO audit processes of the quality department by centralizing the cross-functional communications and successfully reduced 50% of the processing time√ PPC (Pre-Production Check)① Automated PPC database online system which helps importing the issue, outputting the statistical report, real-time alerting, tracking the solution to yield the efficiency in 53% (before: 32 hr/man week; after: 15 hr/man week)② Revised the internal documents of design basis with the lessons learned from PPC database, and successfully reduced nearly 1k quality issues for the new vehicle models

New Taipei City, Taiwan

√ DRBFM(Design Review Based on Failure Mode)① Executed 76 DRBFM sheets among total 6 vehicle models as an assistant of a Japanese consultant.② Produced DRBFM training materials, including 40 good examples.√ PPC(Pre-Production Check)① Organized the lessons learned from the total of 9,987 past quality problems into the PPC list of 4,129 cases.

Taipei City, Taiwan

√ Established a working system with the lead teacher to coordinate 50+ instructional efforts.√ Assisted students in achieving the completion of objectives.√ Provided regular, accurate and timely feedback to students relative to their performance.Courses: Mathematical Analysis with Applications, Game Theory with Applications

Taiwan

√ Investigated an incentive-based mechanism to design resource optimization in a Taiwanese healthcare organization.√ Collaborated with faculty and students across different teams to conduct interdisciplinary research.√ Researched, analyzed, and documented a revised data input methodology improving model efficiency.

Taiwan

√ Developed an optimization algorithm for a smartphone manufacturer’s logistics distribution network optimization. √ Enhanced the existing network efficiency by 18% in terms of transportation cost. √ Published 2 SCI papers and presented in 2 major international conferences in the Operations Research field.

Master Of Engineering - Meng, Industrial Engineering, 3.9/4.0

Bachelor'S Degree, Industrial Management, 4.0/4.0