Bpo Manager
Current
Jul 2023 - Present
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Emma Chen Email & Phone Number
Help warehousing operations become more efficient through WMS system implementation, process re-engineering and continuous improvement | Business Process Optimization
at
DHL Supply Chain
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Help warehousing operations become more efficient through WMS system implementation, process re-engineering and continuous improvement | Business Process Optimization
Location
Taipei–Keelung Metropolitan Area, Taiwan, Taiwan, Province Of China
Company size
Who is Emma Chen? Overview
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Quick answer
Emma Chen is listed as Help warehousing operations become more efficient through WMS system implementation, process re-engineering and continuous improvement | Business Process Optimization at DHL Supply Chain, a company with 39635 employees, based in Taipei–Keelung Metropolitan Area, Taiwan, Taiwan, Province Of China. AeroLeads shows a matched LinkedIn profile for Emma Chen.
Emma Chen previously worked as BPO Manager at Dhl Supply Chain and Assistant Manager at Dhl Supply Chain. Emma Chen holds Master Of Engineering - Meng, Industrial Engineering, 3.9/4.0 from National Taiwan University.
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DHL Supply Chain
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Profile bio
About Emma Chen
I am a seasoned Process Optimization Manager with 10 years of experience in logistics and supply chain, specializing in implementing both standardized and customized solutions to enhance process efficiency. My career highlights include leading impactful projects and establishing a WMS user community at DHL Supply Chain in Taiwan, where I was honored with the BPO of the Year 2023 Award by the APAC Service Logistics office for leadership and innovation. I bring a strong focus on process digitization, project management, and cross-functional collaboration and am eager to apply my expertise to new industry challenges.
Current workplace
Emma Chen's current company
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Dhl Supply Chain
8 roles
Emma Chen work experience
A career timeline built from the work history available for this profile.
Assistant Manager
DHL Supply Chain, part of the EUR 56.6bn DPDHL Group, is the global leader in supply chain management & third-party logistics, implementing innovative logistics solutions across a wide range of industries such as Auto-Mobility, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences & Healthcare, Retail and Technology sectors.
Mar 2021 - Jul 2023
Senior Quality Assurance Engineer
Hua-Chuang Automobile Information Technical Center Co., Ltd (HAITEC) was established in 2005 to provide a cross-disciplinary platform for Taiwan’s automotive industry. HAITEC is exceptional in manufacturing intelligent vehicles, electronic/telematic systems and automotive components.√ DRBFM (Design Review Based on Failure Mode)① Boosted DRBFM pass rate of.
Jul 2016 - Sep 2019
Quality Assurance Engineer
√ DRBFM (Design Review Based on Failure Mode)① Executed 69 DRBFM sheets among 5 vehicle models as a quality assurance project leader② Supported DR (Design Review) campaign with the PPC (Pre-Production Check) list ③ Standardized the training sessions for DRBFM and conserved the consultant fee over NTD 1million/yr for the organization ④ Improved the pass.
Apr 2015 - Jul 2016
Quality Improvement Coordinator
√ DRBFM(Design Review Based on Failure Mode)① Executed 76 DRBFM sheets among total 6 vehicle models as an assistant of a Japanese consultant.② Produced DRBFM training materials, including 40 good examples.√ PPC(Pre-Production Check)① Organized the lessons learned from the total of 9,987 past quality problems into the PPC list of 4,129 cases.
Nov 2013 - Apr 2015
Teaching Assistant
√ Established a working system with the lead teacher to coordinate 50+ instructional efforts.√ Assisted students in achieving the completion of objectives.√ Provided regular, accurate and timely feedback to students relative to their performance.Courses: Mathematical Analysis with Applications, Game Theory with Applications
Sep 2012 - Feb 2013
Graduate Research Assistant
√ Investigated an incentive-based mechanism to design resource optimization in a Taiwanese healthcare organization.√ Collaborated with faculty and students across different teams to conduct interdisciplinary research.√ Researched, analyzed, and documented a revised data input methodology improving model efficiency.
Jan 2012 - Dec 2012
Research Assistant
√ Developed an optimization algorithm for a smartphone manufacturer’s logistics distribution network optimization. √ Enhanced the existing network efficiency by 18% in terms of transportation cost. √ Published 2 SCI papers and presented in 2 major international conferences in the Operations Research field.
Sep 2009 - Jul 2011
Team & coworkers
Colleagues at DHL Supply Chain
Other employees you can reach at logistics.dhl. View company contacts for 39635 employees →
DA
Daniel Atie
Colleague at Dhl Supply ChainCalgary, Alberta, Canada, Canada
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SS
Shino Sajan
Colleague at Dhl Supply ChainCoventry, England, United Kingdom, United Kingdom
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KM
Karen Munhoz
Colleague at Dhl Supply ChainVinhedo, São Paulo, Brazil, Brazil
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KS
Karine Serafim
Colleague at Dhl Supply ChainQueimados, Rio De Janeiro, Brazil, Brazil
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SS
Sunil Singh
Colleague at Dhl Supply ChainJaipur, Rajasthan, India, India
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SP
Scott Pritchett
Colleague at Dhl Supply ChainUnited Kingdom, United Kingdom
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MW
Matthew Wold
Colleague at Dhl Supply ChainChippewa Falls, Wisconsin, United States, United States
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MM
Marisol Muñoz Gómez
Colleague at Dhl Supply ChainMexico City, Mexico, Mexico
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MC
Monique Cordova
Colleague at Dhl Supply ChainBakersfield, California, United States, United States
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MK
Monika Kaine
Colleague at Dhl Supply ChainWashim, India, India
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Daniel Atie
Colleague at Dhl Supply ChainCalgary, Alberta, Canada, Canada
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SS
Shino Sajan
Colleague at Dhl Supply ChainCoventry, England, United Kingdom, United Kingdom
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KM
Karen Munhoz
Colleague at Dhl Supply ChainVinhedo, São Paulo, Brazil, Brazil
View →
KS
Karine Serafim
Colleague at Dhl Supply ChainQueimados, Rio De Janeiro, Brazil, Brazil
View →
SS
Sunil Singh
Colleague at Dhl Supply ChainJaipur, Rajasthan, India, India
View →
SP
Scott Pritchett
Colleague at Dhl Supply ChainUnited Kingdom, United Kingdom
View →
MW
Matthew Wold
Colleague at Dhl Supply ChainChippewa Falls, Wisconsin, United States, United States
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MM
Marisol Muñoz Gómez
Colleague at Dhl Supply ChainMexico City, Mexico, Mexico
View →
MC
Monique Cordova
Colleague at Dhl Supply ChainBakersfield, California, United States, United States
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MK
Monika Kaine
Colleague at Dhl Supply ChainWashim, India, India
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2 education records
Emma Chen education
Master Of Engineering - Meng, Industrial Engineering, 3.9/4.0
Bachelor'S Degree, Industrial Management, 4.0/4.0
FAQ
Frequently asked questions about Emma Chen
Quick answers generated from the profile data available on this page.
What company does Emma Chen work for?
Emma Chen works for DHL Supply Chain.
What is Emma Chen's role at DHL Supply Chain?
Emma Chen is listed as Help warehousing operations become more efficient through WMS system implementation, process re-engineering and continuous improvement | Business Process Optimization at DHL Supply Chain.
Where is Emma Chen based?
Emma Chen is based in Taipei–Keelung Metropolitan Area, Taiwan, Taiwan, Province Of China while working with DHL Supply Chain.
What companies has Emma Chen worked for?
Emma Chen has worked for Dhl Supply Chain, Haitec Automobile Information Technical Center, National Taiwan University, and Ministry Of Science And Technology (Taiwan).
Who are Emma Chen's colleagues at DHL Supply Chain?
Emma Chen's colleagues at DHL Supply Chain include Daniel Atie, Shino Sajan, Karen Munhoz, Karine Serafim, and Sunil Singh.
How can I contact Emma Chen?
You can use AeroLeads to view verified contact signals for Emma Chen at DHL Supply Chain, including work email, phone, and LinkedIn data when available.
What schools did Emma Chen attend?
Emma Chen holds Master Of Engineering - Meng, Industrial Engineering, 3.9/4.0 from National Taiwan University.
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