Emma Ramsey Email & Phone Number

Toronto, Ontario, Canada

Responsible for planning, organizing and acting as a key member of the Command Centre Team for the delivery of the Certification Examination in Family Medicine and the Examination of Added Competence in Emergency Medicine for approx. 900+ examination volunteers. - Acting as the first point of contact for all active CCFP members looking to get involved in the Examination process as well as coaching and building relationships with experienced examiners and interested members.- Leading the recruitment and retention of Family Medicine and Emergency Medicine examination volunteers.- Creating, compiling, and distributing a high volume of confidential and time-critical examination material to all examination volunteers.- Facilitating the examiner pre-training and training sessions as well as coordinating nation-wide teleconferences.- Managing reimbursement processes and tracking for 900+ examiner volunteers.- Collaborating and maintaining a good rapport with family medicine departments across Canada to assist with examiner/simulated candidate recruitment challenges.- Investigating, analyzing and validating candidates’ requests for Review of Marks and Reconsideration of Awarded Standing for the oral examination components.- Supporting the delivery of virtual SOO exams and Structured Orals examinations on site at the examination Command Centre; monitoring candidate/examiner status and progress to ensure timely connection to the virtual exam platform.

- Managing course registrations and registrant queries for diversity, equity, and inclusion training programs.- Coordinating course delivery logistics with course facilitators.- Building and disseminating course and client evaluation surveys, and cohesively reporting on survey results.- Leading planning and execution of virtual and in-person events.- Tracking metrics for online events to inform business strategy.- Managing technical support and logistics of virtual meetings, webinars and training for groups up to 200 attendees.- Researching, planning and implementing new organizational software tools (Learning Management System, Customer Relationship Management System and Self Assessment Tool).- Providing Human Resources coordination such as drafting employment agreements and onboarding new team members.- Managing performance review process across organization.

Toronto, Canada Area

- Providing support for over 125 events through multiple elements, such as venue sourcing, event coordinating, managing CSR initiatives, speaker management, collateral ordering, shipping preparation, AV booking, program coordination, and cost comparisons.- Providing detailed event support by creating and shipping name badges and tent cards, providing on-site support for event logistics, and venue sourcing.- Creating thorough event scenarios to ensure clarity of logistics and mitigating issues ahead of events.- Managing project deadlines and coordinating project milestone meeting logistics.- Reviewing weekly project plans and ensuring timelines are maintained with attention to risks and hard deadlines.

Toronto, Ontario, Canada

- Building and managing event registration websites for all events on the software platforms eRegister and RegOnline.- Event planning and on-site event facilitation for 1-day to 3-day events across North America for groups of 100+ delegates.- Liaising with AV team, hotel sales & events contacts, third party staffing companies, conference delegates, photographers, and caterers.- Managing registration and attendee lists for 30+ events per year.- Managing event coordination logistics including registration desk management, name badge production, preparing spec sheets for hotel contacts, and reviewing Banquet Event Orders and audiovisual quotes.- Sourcing meeting space availability and negotiating contracts for events across Canada.

Toronto, On

- Planning, coordinating and facilitating Hidden Gem tours four times a year to showcase new Toronto venues and hotels to a large group of corporate meeting planner clients.- Coordinating and facilitating event logistics for a variety of client events, celebrations, dinners, and giveback activities.- Managing nationwide corporate newsletter template design and distribution, using mass email marketing system: Distribion.- Assisting multiple account directors with administrative tasks in the Business Events department, while providing exceptional service to members, partners and clients.- Monitor and execute sales-related projects on a timely basis.- Provide customized venue and restaurant recommendations to corporate event planner clients.- High proficiency in database management using Simpleview CRM system, including account creation, booking notice delivery, and report preparation.- Managing client inquiries and lead distribution in absence of account directors.- Coordinating and designing multi-day site inspection itineraries for clients, including site appointments, flight bookings and accommodation.- Spearheading independent projects, including creating a fresh itinerary template, designing a Toronto venue booklet, and creating a Toronto venues powerpoint.

Kingston Upon Thames, United Kingdom

- Performed market research and liaised with retail buyers in retail settings to enhance brand relationship.- Demonstrated products in a wide range of health food stores including Planet Organic and Whole Foods Markets.- Trained new colleagues in product demonstrations and market research techniques.- Processed invoices, orders, and credit notes for organic food wholesalers worldwide- Answered a range of product-related consumer queries and complaints- Assisted in large-scale tradeshow demonstrations including the BBC Good Food Show and Natural & Organic Products Europe Show

Bachelor Of Science (Bs), Psychology, Neuroscience & Behaviour

3Rd Year Study Abroad, Experimental Psychology