Emma Randles Email and Phone Number
Emma Randles work email
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Emma Randles personal email
An experienced, ITIL qualified and motivated IT professional with a proven track record in developing and executing service management and service strategies. Confident and adept at managing stakeholders at all levels of the business and technology, including 3rd party relationships.Excellent communication skills - Enthusiastic, positive, motivated, committed and commercially minded with the ability to quickly adapt to ensure my services are maintained and managed within time, cost & quality constraints.
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Program ManagerBarclays Uk Apr 2016 - PresentKnutsford, Cheshire, United Kingdom
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Lead Business Service Manager, Digital BankingBarclays Aug 2013 - Apr 2016Barclays Bank, Cheshire -
It Service ManagerBarclays Bank Sep 2008 - Aug 2013Barclays BankDirectly responsible for the management of live IT technology services within Barclays UK Retail Bank. Acting as a single point of contact for business owners and senior stakeholders within IT and the Operations community. Enabling effective business change and improvement by building relationships with and between senior strategists, planners, designers and operational partners.Responsible for the management and provision of IT services aligned to Barclays Retail Bank.Services within my remit included: UK Retail Debit Cards, Fraud, Risk and Current Account technology.
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Technology Major Incident ManagerBarclays Nov 2005 - Sep 2008Responsible for the prioritisation and management through to recovery of high impacting incidents which require proactive resolution and timely communication to client areas regarding the recovery progress. The primary goal as an Incident Manager is to restore normal service operation as quickly as possible and minimise the adverse impact to business operations.
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Demand Management AnalystBarclays Jun 2004 - Nov 2005
Emma Randles Skills
Emma Randles Education Details
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St Nicholas Rc High School And Sixth Form College, Hartford, Cheshire2:1
Frequently Asked Questions about Emma Randles
What company does Emma Randles work for?
Emma Randles works for Barclays Uk
What is Emma Randles's role at the current company?
Emma Randles's current role is Programme Director at Barclays.
What is Emma Randles's email address?
Emma Randles's email address is em****@****ays.com
What schools did Emma Randles attend?
Emma Randles attended St Nicholas Rc High School And Sixth Form College, Hartford, Cheshire.
What skills is Emma Randles known for?
Emma Randles has skills like It Service Management, Service Delivery, Itil Certified, Incident Management, Problem Management, Service Improvement, Change Management, Service Assurance, Financial Services, Stakeholder Management, Operational Risk, Digital Services.
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Emma Randles
Experienced Head Of Client Services | Ex-Solicitor, Client Relationships, Client Experience, Client ListeningUnited Kingdom -
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