Promoted from HR Manager to HR Director with Emerald - part of The Agora Companies Responsible for the People Agenda for Emerald. Growth of headcount from 22 to 200. **Finalist with 2020 HR Leadership Awards for Best Recruitment & Retention Strategy**A Day in the Life of an Emerald Employeehttps://www.youtube.com/watch?v=afQ0edy0BFM

Established entire HR function for 5 of The Agora Companies in Waterford, circa 250 employees across a Contact Centre, Shared Services Support division, Tech Support Company, Web Development & Marketing Company.

Recruitment & RetentionHR strategic projects: Establishment of Values & Behaviours, Dairygold Engagement Survey and deliverables, etcHR Metrics & Analytics, HR System Upgrade: CoreHR Super-user, HR lead for optimisation of existing system and upgrade by 5 revisions,Talent managementSite lead for Management Developmental Progamme with UCC / IMI, Succession Planning via 9 Box MatrixGraduate programme Lead - circa 80 graduates,Monitor HR Compliance with regulations such as working time, annual leave etc, Performance Management: GRID performance process / KRA's

HR Projects: communication, recognition, KBI's etcRecruitment Employment contracts & policy creationHR MetricsInduction TWI & Standard WorkTraining needs plans for all departments Carry out internal audits in production areas on standardized processes

• Provision of administrative support to the internal hiring process i.e. logging and screening of all applications & CV’s, interview notes and limited company details.• Running daily reports on clients, requirements, resourcers Posting open roles on internal intranet, relevant advertising media, including various recruitment sites (Irish Jobs, Recruit Ireland) in order to source new hires• Ensuring that up-to-date job descriptions are advertised.• Maintenance of resourcing requirements database and new hires register.• Monitoring & auditing of interview notes.• Contract administration for projects• Briefing candidates on interview techniques and give all relevant company details• Interviewing new candidates, relevant aptitude testing and technical testing • Reference checking