Emma Ryan

Emma Ryan Email and Phone Number

Technical Writer, Alexa General Intelligence Data Sevices (AGI-DS) @ Amazon
Emma Ryan's Location
Boston, Massachusetts, United States, United States
Emma Ryan's Contact Details

Emma Ryan personal email

n/a
About Emma Ryan

Emma Ryan is a Technical Writer, Alexa General Intelligence Data Sevices (AGI-DS) at Amazon. Colleagues describe her as "As a Senior Product Designer at LinkSquares, I had the privilege of working with Emma for almost two years. Emma is extremely diligent and thorough in her work. And her highly collaborative & communicative work ethic meant that she had our full trust in distilling complex workflows into clear and concise documentation for our users. But apart from her technical aptitude, Emma is a total team player and a joy to be around. Any company/team would be lucky to have her!" and "Emma is an exceptionally detail-oriented and resourceful technical writer. As a product manager, I could trust her to learn about new features and explore the product autonomously, so that she could scale the knowledge base accurately and logically as new features were released. Any company would be lucky to have Emma on their team."

Emma Ryan's Current Company Details
Amazon

Amazon

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Technical Writer, Alexa General Intelligence Data Sevices (AGI-DS)
Emma Ryan Work Experience Details
  • Amazon
    Technical Writer, Alexa General Intelligence Data Sevices (Agi-Ds)
    Amazon May 2024 - Present
    Seattle, Wa, Us
  • Linksquares
    Technical Writer
    Linksquares Oct 2022 - Feb 2024
    Boston, Massachusetts, Us
    -Owned customer-facing software documentation for a subset of AI-powered SaaS tool product offerings including task management tool, eSignature tool, Microsoft Word integration, Salesforce integrations, Slack integration, API endpoints -Developed, published, and maintained customer-facing knowledge base articles to support upcoming product feature enhancements as well as general product installation, adoption, and troubleshooting-Continuously evaluated existing documentation and incorporated general enhancements to fill knowledge gaps-Performed autonomous product testing and collaborated cross-functionally with key stakeholders to ensure feature enhancements were accurately documented ahead of release-Created and edited PDF and slide deck user guides tailored to specific products, integrations, and user roles-Planned and managed quarterly projects to produce impactful new or updated collateral aside from regular product feature enhancements and minimize documentation request backlog-Created and revised documentation regarding internal processes and tools for various teams
  • Karen Clark & Company
    Technical Writer
    Karen Clark & Company Jul 2021 - Oct 2022
    Boston, Massachusetts, Us
    -Collaborated with Client Services, Software, and Model Development teams to generate end-user and internal software documentation -Ensured all documentation was consistent and polished for client release-Managed updates to company website using HTML, CSS, and VisualStudios -Wrote reports summarizing meteorology and insured financial loss estimates of various current natural catastrophes -Researched and acquired new skills for quarterly projects that benefitted immediate team and/or company-Assisted with contact management, mass emails, marketing campaigns, and event coordination
  • Holliston Public Schools
    Substitute Teacher/Paraprofessional
    Holliston Public Schools Dec 2019 - Jun 2021
    -Provided academic support to students in small groups or one-on-one within classroom -Set goals according to lesson plans and curriculum standards and assisted students in reaching goals -Demonstrated classroom management, conflict resolution, and collaborated alongside other teachers within same classroom
  • The Emily Dickinson Museum
    Education Programs Intern
    The Emily Dickinson Museum Oct 2020 - May 2021
    -Reviewed and reformatted existing lesson plans that use Dickinson's work to prepare for website publication. -Assisted in preparing for and running other virtual programming like poetry workshops, Dickinson's Birthday Celebration, and poetry contests.
  • The Massachusetts Daily Collegian
    Collegian Correspondant
    The Massachusetts Daily Collegian Sep 2019 - May 2021
    Amherst, Massachusetts, Us
    -Wrote and edited original content for the Arts and Living Section -Conducted research on and around campus to supplement articles -Collaborated with other staff members to curate creative ideas
  • Cape Cod Life Publications
    Editorial Intern
    Cape Cod Life Publications Jun 2020 - Aug 2020
    Mashpee, Ma, Us
    -Researched and contacted clients to be interviewed for lifestyle features in print and online magazine-Wrote and edited articles based on needs of clients and editors -Organized and brainstormed ideas for future issues
  • The Muffin House Cafe
    Barista
    The Muffin House Cafe Dec 2016 - Jan 2020
    -Managed multiple demands at once while maintaining a calm and positive attitude -Trained new employees on food and drink operation and POS system-Demonstrated effective communication with coworkers and customers during busy hours

Emma Ryan Education Details

  • University Of Massachusetts Amherst
    University Of Massachusetts Amherst
    General

Frequently Asked Questions about Emma Ryan

What company does Emma Ryan work for?

Emma Ryan works for Amazon

What is Emma Ryan's role at the current company?

Emma Ryan's current role is Technical Writer, Alexa General Intelligence Data Sevices (AGI-DS).

What is Emma Ryan's email address?

Emma Ryan's email address is er****@****dco.com

What schools did Emma Ryan attend?

Emma Ryan attended University Of Massachusetts Amherst.

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